Recenze (11 738)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
16. září 2024

SCAAAAAMMMM

Zensora
Hongkong – ZAO Číny
Doba používání aplikace: Asi 2 měsíci
Vývojář AutoDS Dropshipping Tools odpověděl 18. září 2024

Hi "Zensora",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

Datum úprav: 10. červenec 2024

This website has been horrible, if you are looking for a sourcing site this is not the one you want. If you put money in your 'managed balance' you are unable to withdraw it.

Moon Lamp
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář AutoDS Dropshipping Tools odpověděl 3. červen 2024

Hi "Moon Lamp",
Thank you for sharing your feedback.
We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

Datum úprav: 7. leden 2024

I've had more issue with AutoDs than I can count. I've been using it for a month now and the UI is just as confusing as when I started. Its just not user friendly at all. The orders are not updated correctly (products have been delivered to customers but have not updated on AutoDs), I have orders waiting up to 8 days until they are even shipped out! There's always errors popping up, random warnings, bugs, lags and terrible integration with Shopify. I feel disappointed that I cannot deliver good service to my customers. The team is never online so I have to submit a ticket and wait 24 hours for every SINGLE issue. Then their responses to my tickets are vague and unhelpful. They do not seem like they care about their users. Not to mention, I did previously leave a 4 star review before and one of the chat assistants went out of his way to convince me to change my mind and told me to leave a 5 star review instead! I'm really using AutoDs for the cheap sourcing price, but it is doing my head in, so I am moving over to ZenDrop even though it is more expensive. I really am sorry for saying all this, I wish I could say better.

CLEANGRL
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář AutoDS Dropshipping Tools odpověděl 26. prosinec 2023

Hi "CLEANGRL",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also feel free to contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team

21. červen 2024

Be careful with the installation, they don't respect the trial period and immediately start charging and even trying to cancel it, there is no way to stop and what's more, I haven't even used any service from this application. Simply abominable

PSB OUTLET
Spojené arabské emiráty
Doba používání aplikace: 4 dny
Vývojář AutoDS Dropshipping Tools odpověděl 22. červen 2024

Hi "PSB OUTLET"!

Thank you for your feedback, and we're truly sorry to hear about your experience. We want to clarify that we have already addressed and resolved the issue you raised regarding the charges during the trial period. The cancellation process was explained, and your account has been closed as requested.

We always strive to be transparent and supportive, and we’re committed to ensuring our users have a positive experience. Should you decide to revisit our platform in the future, we are here to assist you.

Best regards,
The AutoDS Team

20. březen 2024

I paid for an entire year. They cut access after a month and ask to pay again. It's really hard to get in touch with anybody. The customer service is non existent. They already took almost USD$600 from me for the year, and now I cannot find anyone to reactivate my account or give me my money back. They are acting like a scammed company , taking people money and not giving them time to use the service they pay for.

If I could give them less than 1 star, I would because that's what they deserve.

This company is a scam. i want my account reactivated or I want my money back. But no one would respond me.

If I could attach screenshots here to show the money I paid I would, yet, they still cut access to my account and it's been over a year.

Shopify should investigate this and remove this company from the app store because they're only in it for themselves to take or better yet, to rob people trying to make a living.

ABFASTER
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář AutoDS Dropshipping Tools odpověděl 22. březen 2024

Hi "ABFASTER",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
AutoDS Team

28. květen 2024

Well this free trial for 14 days is NOT true, do not try/test this app. Once I have install and tested and after deleted the app I was charged 345.01 USD for NOTHING!
I want my MONEY back. How come you are taking money from my bank account without any premissions?

Frosted House
Bulharsko
Doba používání aplikace: 10 dny
Vývojář AutoDS Dropshipping Tools odpověděl 31. květen 2024

Hi "Frosted House",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.

AutoDS Team

7. květen 2024

Opened my credit card statement only to find a $360 charge for an app I never used and never agreed to a $360 charge on.

Support is refusing to help.

I suggest you avoid downloading this app so you don't end up $360 worse off.

Wagzey
Kanada
Doba používání aplikace: 5 měsíci
Vývojář AutoDS Dropshipping Tools odpověděl 9. květen 2024

Hi "Wagzey",
Thank you for sharing your feedback. We take such concerns very seriously.

Our Quality Control Manager personally assisted you in resolving this issue and ensured that you received your money back. However, after providing all the necessary help, we did not hear back from you.

We are committed to transparency and customer satisfaction, and we appreciate the opportunity to address your concerns. If you need further assistance, please feel free to contact us directly.

AutoDS Team

27. květen 2024

They charged my card without authorization then they put you through this nightmareish reverse funnel to try to get my money back. They are quite arrogant as well. Then they kept $30 out of the 250 they originally took out of my account.

Urban Fusion
Spojené státy
Doba používání aplikace: 16 dny
Vývojář AutoDS Dropshipping Tools odpověděl 29. květen 2024

Hi "Urban Fusion",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

17. leden 2024

I DO NOT RECOMMEND AutoDs. I signed up for the service after seeing so many great reviews , these people are not there to help you, they are helping themselves. A large sum of money was taken from my account without my consent and without notifying me. No email was sent, nothing! If you are interested in drop shipping DO NOT use AutoDs.

SwiftStockHub
Svatá Lucie
Doba používání aplikace: Asi 2 měsíci
Vývojář AutoDS Dropshipping Tools odpověděl 19. leden 2024

Hi "SwiftStockHub",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already contacted you to make things right for you.
Looking forward to your response!
AutoDS Team

25. prosinec 2023

Really bad
I'm not sure who developed this app but it is impossible to work with. The dashboard is one of the worst things I've ever seen as far as maneuverability. Once you add something to your products you cannot import it as a draft and there is no delete button. Seriously a toddler must've developed this.

My Store
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář AutoDS Dropshipping Tools odpověděl 27. prosinec 2023

Hi "My Store",
We’re sorry to hear that you weren’t satisfied with your experience.
Could you please contact us at dorina@autods.com ?
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right for you!
Waiting for your response!
AutoDS Team