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The user support staff are extremely helpful and knowledgeable. Unfortunately, you have to 1) first go through and A.I that can repeatedly take you round in circles. 2) A poorly designed and clumsy defined screen. If you create a list of products and need to check price comparisons against other sellers, you have to go back to the beginning and search for the products by name. 3) The guides videos and the affiliate partners are so eager to make money off of you to sign-up that many promise the moon and when you start the journey you are stuck with multiple issue e.g. 10-20 products to be automatically connected to your shop but on two and one no longer in supply and you have to gradually dig your way out of each issue which can take weeks or months as in my case. Think twice before you start and do loads of personal research before paying for service offered on the the platform. The platform also seems to share your sight info to people that randomly email you offering services you never requested. I am Ultra-disappointed. .
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team
I am confused little
Hi "Parrott"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team
I wish I had the same experience as the positive reviews. Our company had too many issues with orders not shipping, and it was very difficult to find tracking information or updates. Their customer service was slow to respond and often could not track the order. We were receiving irritated emails from our customers and had to stop the service.
Hi "Container Creations",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have!
We are looking forward to your reply!
AutoDS Team
Unfortunatelly this app gave me errors always with the only order I tried to do.
The last was about wrong address, but the address was completelly right! 3 times different errors and one order made 26th of may yet not elaborated.
AutoDS asks you to do a good review to give you credits, so I don't really believe in much of those nice reviews here.
I putted 50€ of credit and let's see If I can get it back, than I will cancel my account.
Good Lucky!
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UPDATE:
The CHAT never works, so I opened a ticket with them. They was tempestive to answer me by my refund request, BUT my balance was 50 EURO and they refund me only 42,50 DOLLARS.
I asked my 11€ back, as once you put money in there, I had to put 52,50€ due to taxes and my balance was 50€ anyway...
So only to TRY this AWFUL tool, I lost 13,50€ - Not a really ammount but mine.
I hope they fix it, than never more AutoDS
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UPDATE
They contacted me and gave me the other part of the money.
For the app I give 1 star, for the aim to solve the problem, 4 stars.
Average 2 stars.
The positive part is that i felt an effort from them to improve their reputation solving the problem of money.
For the others problems I don't know if it was fixed once I stopped to use the platform.
Hi "Paradea",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
AutoDS Team
The cost was not explained and the product in my store were mediocre.
Hi "PET PEEKS"!
We are sorry we haven't been able to connect. We sent a solution to your email but received no reply.
Please fill out this form https://autods.typeform.com/to/aVnsRB2V if you still need assistance - we are here for you.
The AutoDS Team
Ms. Dorina was a lifesaver for the refund.
Unfortunately, I spent many days and hours requesting to close the account and refund and irrelevant responses from AI BOTS.
Again, thankful to Dorina for listening and closing the account within a day.
The software is so complex to access, understand, and cancel. Maybe it needs a better dashboard and a human quality check and process.
Hi "My Store"!
Thank you for sharing your experience and your kind words. We’re really glad Dorina was able to step in, listen, and resolve this quickly for you. We appreciate your honest feedback regarding the platform and support flow. It’s been shared with the team as we continue working to improve both usability and the human touch in our processes.
The AutoDS Team
this app Charges for literally everything they advertise! Every add-on cost you...and all those things they advertised we services/add-ons they charge for. those fees could get ridiculous and you need them if you want a fully auto mated system. the price they charge for the initial sign up is just to access more charges. they charge you to integrate you TikTok just to watch product videos that you can just click open another window and get the same results.
Hi "The Bin Den",
Thank you for sharing your experience. We’re truly sorry for the issues you’ve encountered, and we take your concerns very seriously. We’re actively working on resolving the issues you’ve encountered and will be reaching out to you shortly.
Thank you for your patience.
The AutoDS Team