Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %86 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %11 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
22 Kasım 2023

Even though I have been charged 248$ for annual plan. AutoDS did not give me access to my account and asking payment again for their plan

LASTNOLOGY
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
AutoDS Dropshipping Tools yanıt 26 Kasım 2023

Hi "LASTNOLOGY",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also feel free to contact us at dorina@autods.com
AutoDS Team

13 Kasım 2023

i removed the app from shopify and i still i got changed

TrendyTreasur
Danimarka
Uygulamayı kullanma süresi:Yaklaşık 2 ay
AutoDS Dropshipping Tools yanıt 15 Kasım 2023

Hi "TrendyTreasur",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
You can also contact us at dorina@autods.com
AutoDS Team

26 Kasım 2023 tarihinde düzenlendi

Updated 27/11
I still havent got a solution to the automation not working. I haven't spoken to anyone that knows what they are doing / hasnt provided a solution. I raised this ticket 3 days ago on 24/11, it's now been 48hrs since I've heard from anyone about this ticket.

Updated review 25/11
Wow where do i start, since posting my original review their service has been the complete opposite, very poor.

I'll leave the 1st review up as the service i received was great and this app has potential but since then approx 10 new tickets raised for various issues and the response time is anywhere up to 5 days which is terrible when running a business and they have major issues in their app.

The major issue I am facing currently is no pricing automation on Aliexpress items. I have a plan which includes automation & Amazon items seem fine but I have just lost money on 4 purchases from Aliexpress suppliers due to incorrect cost prices, lack of automation.

Based on me losing money and paying them for a plan that does not do what it's supposed to do and the major lack in service, this is now a 1 star review.
Pick up your game guys

Toy Box Treasures
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
AutoDS Dropshipping Tools yanıt 6 Kasım 2023

Hi "Toy Box Treasures",
We’re sorry to hear that you weren’t satisfied with our service. We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

25 Eylül 2023

Avoid AutoDS at all costs!

My experience with their services has been incredibly frustrating. First of all, their automation service, which they advertise as included, is actually an expensive 'add-on' that you have to pay for separately. What's even more infuriating is that even after paying for this service, it never functioned properly. I had to contact their support team numerous times due to recurring errors on their end. In the end, the automated service proved useless, forcing me to manage everything manually.

One of the most aggravating incidents involved items that AutoDS marked as 'shipped,' but they never reached my customers. Shockingly, I only discovered this when I proactively sought tracking information and was told that the product had gone out of stock on the supplier's website. AutoDS failed to notify me of this issue, which is the least one can expect from such a service!

As a result, they couldn't fulfill my customers' orders, leading to sudden cancellations, refunds, and financial losses on my part.

To compound the frustration, their online chat support is consistently unavailable. When you face an urgent issue, your only recourse is to open a 'ticket' and wait for a response, which can be excessively time-consuming and inconvenient.

In conclusion, I strongly advise against using AutoDS. Their services are unreliable, their pricing is deceptive, and their customer support is sorely lacking. There are far better alternatives available for your automation needs!

MOVLY STUDIO
Birleşik Krallık
Uygulamayı kullanma süresi:4 ay
AutoDS Dropshipping Tools yanıt 29 Eylül 2023

Hi "MOVLY STUDIO",
We’re sorry to hear that you weren’t satisfied with our service.
We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at yuval@autods.com
We will be glad to help you with all your concerns.
AutoDS Team

29 Kasım 2023

Definitely dislike this app. It will continue to charge you even if you aren't using the app or its peroduct, or if you are not making sales. Just received a $400 bill and i haven't even made any sales or uploaded one product from this app!

The Critter’s Corner
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:25 gün
AutoDS Dropshipping Tools yanıt 2 Aralık 2023

Hi "The Critter’s Corner",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

14 Kasım 2023

I am being charged for this app when I downloaded it in error was told I would not be charged. I never used it.

House Of Raes Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:27 gün
AutoDS Dropshipping Tools yanıt 17 Kasım 2023

Hi "House Of Raes Boutique",
Thank you so much for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
You can also contact us at dorina@autods.com
AutoDS Team

30 Kasım 2023

App sucks. Bought a membership and now I cannot log in. There isn't even a number to call for help. Rediciulos

My Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:20 gün
AutoDS Dropshipping Tools yanıt 2 Aralık 2023

Hi "My Store",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team

20 Ekim 2023

I had such a bad experience with AutoDs.
The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier.
I contacted them, and they fixed it, but it happened again every time I added a new product to the platform.
They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription.
Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again.
They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund.
They have good potential. However, I lost time and money when there were many other efficient apps out there.
To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.

plants&people
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
AutoDS Dropshipping Tools yanıt 22 Ekim 2023

Hi "plants&people",
Thank you for taking the time to write this feedback to us
We are sorry to hear you were not satisfied with our service.
Please contact us at dorina@autods.com.
We would be glad to make it right for you and help you with your onboarding.
Waiting for your reply!
AutoDS Team

4 Kasım 2023

do not use this

Naked & Famous
Romanya
Uygulamayı kullanma süresi:14 gün
AutoDS Dropshipping Tools yanıt 6 Kasım 2023

Hi "Naked & Famous",
Thank you for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

24 Ekim 2023

Worst customer support and scam , they took my 50$ load balance and 255 auto order credit none of the future works with order also customer support not help you at all , do not trust to this app , real review .

TorontoNexus
Kanada
Uygulamayı kullanma süresi:16 gün
AutoDS Dropshipping Tools yanıt 26 Ekim 2023

Hi "TorontoNexus",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you with all your concerns.
AutoDS Team