AutoDS All‑In‑One Dropshipping , 4.449 değerlendirme
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Worst customer service. They justify their service with words but not with good service. Not worth it!
Hi "My Store",
We’re sorry to hear that you weren’t satisfied with our service.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
We would be glad to help you with all your concerns.
AutoDS Team
They keep stealing money out of my bank, after I cancelled. I'm reporting them to the BBB, it's a crappy app, giant scam with shot products.
Hi "TheDealAngel",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
AutoDS Team
Most honest review right here: Most horrific experience with this app. We installed this app, it automatically uploaded our custom "unlinked" products under the products page without authorization. Only way to remove reference to our Shopify product listings is to select those products under the products page while doing so it permanently deleted all of our products and caused us a massive amount of product and product data loss even though none of our products were actually linked and uploaded to AutoDS. Confirmation came up that said "do you want to delete these products" didn't say anything about permanently removing our listings from our store! While talking with the support they were not able to resolve this issue and not able to restore the data that their system deleted. In the process of a legal litigation regarding this issue with AutoDS
Hi “Vertical Ledge”,
We are sorry to hear about your negative experience with our app. We take our customers' feedback seriously, and we apologize for any inconvenience this has caused you.
During our communication with you, we have explained that the deletion of your products was not initiated by us. It was done manually. We have offered alternative help as we are unable to recover the information you asked. However, you declined our offer and instead chose to pursue legal action against us.
Thank you for your time,
AutoDS team
They took out $423 randomly which I caught immediately and emailed them right away. What little products I did find that fit my niche aren't worth the price they charge at all. I have reached out to them several times with Shopify support help for a shipping questions and it took days to have one simple question answered which, to me, tells me that this issue will not resolved anytime soon either, if at all! I do not have a single item of theirs pushed to my store. This is completely unacceptable. I want my money returned immediately!
Hi "Preserving Nature Crafts",
We have informed you in multiple ways that our team has already resolved this for you.
We tried to contact you a few times with no luck.
Please reply to our emails so as to make sure that everything is resolved on your side.
AutoDS Team
The app is good, but the company itself is a bit scam. The platform has a mistake and I paid twice for product search credits, and they do not want to return my money back, even do not want to convert it into auto-order credits. But credits for products finder do not worth it, from 200 products that autos promise 8 sales per month for every product, I sold 0 at all, no sales, even no views on that products. So, they sell credits that are not worth the money, and if they cached you, they do not want to refund you because they know that you will not buy these credits anymore.
I have asked them to close my account and give me a refund.
They closed my account but didn't give me the money back.
Hi "FoxMart™️",
We’re sorry to hear that you weren’t satisfied with your experience.
We have tried to reach you with no luck. We would really appreciate it if you could get back to us as soon as possible so that we can settle this issue together.
You can send us an email at: yuval_w@autods.com
AutoDS Team
the app is really really really bad and just costing me money. i ran ads for my website and they kept tripleing my price. it would grab incorrect prices from supplier and make them extremely expensive which ends up costing me money. support said they fixed it after 10 hours reply but they actually didn`t. i had to stop ads and have to remove this garbage and use dsers or something that actually works. It happened on 3 products so far, please help yourselves and don t use this app. its harmful at this point
CAUTION: Following the trial period, they automatically charged my card for an annual plan I never selected. Instead of a monthly charge, they directly debited the annual fee after the trial period, without to ask to me which plan I wanted after the trial. I didn't understand why they charged me for an annual plan. Compounding the issue, I've been waiting for a solution since November 15th regarding an unresolved product import problem, severely affecting my online store's ability to make sales during crucial periods like Black Friday and Christmas. Despite numerous attempts to contact them, their support is notably delayed even when a Shopify customer service member was writing them by email that I needed urgent assistance. I would reconsider this review if a refund is issued, as I've incurred expenses for a service that is not working properly and the problem it's not been solved.
Hi "Cocobelly",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
You can also contact us at dorina@autods.com
AutoDS Team
WHY YOU CHARGE ME 565€ !!!! WHY YOU ARE NOT ALLOWED TO DO THIS
I WANT MY MONEY BACK WITHTIN 24h
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you felt scammed or misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
Please contact us at dorina@autods.com
AutoDS Team
They Don't Let you Cancel your Subscription Months later. They Make you get in contact with them which Takes Days. Don't do Business with them they will keep you in your subscription no Matter how hard you (ask) for it to be canceled.
Hi "Bubble Tea Key-Chains",
Thank you so much for taking the time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us!
AutoDS Team
App has stopped working. It has locked me out and tells me I need to choose a subscription, but when I do it says it is not allowed for this shopper. for $40 a month I am very disappointed
Hi "Galaxy Discover™",
We’re sorry to hear that you weren’t satisfied with our service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have.
AutoDS Team