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Muy mala gestión me cobraron la suscripción anual en vez de mensual,jamas configure para pagar anualmente.
Hi "ConvertBag",
We're sorry to hear about your experience. Our team made multiple attempts to reach out and assist you in resolving the subscription issue, but unfortunately, we did not receive any response from you.
We always strive to ensure that every user has a positive experience, and we regret that we weren’t able to connect with you to help address this matter.
Best regards,
The AutoDS Team
DO NOT USE OR DOWNLOAD! I WAS CHARGE $573.87 MARCH 1ST FOR SOMETHING I DID NOT USE. THIS MONTH IS ALREADY AT OVER $300 THAT IS EXPECTED FOR THE 17TH. I DID NOT USE THE APP AT ALL! VERY DISAPPOINTING.
Hi "House of Fringe",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already contacted you addressing your concern.
Looking forward to your confirmation!
AutoDS Team
i pay my money two times but the websites is not working. or refund my money back. if it not working don't just tell you clints
Hi "Seb beauty supply",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com to address your concern
AutoDS Team
Holy sh*t this is a terrible app. They took about 450 dollars from me and only gave about 230 back as a refund. It's super confusing to use, they have terrible shipping prices, and they do not refund fully as mentioned before. I thought I was on a trial yet they charged me a ton of money.. No idea how they have this many good reviews, this was by FAR the worst experience I have had with an app. Please save yourself the trouble and stick to CJDropshipping or something similar. I cannot express enough how awful of an app this is.
Hi "ELVI",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
We'll be happy if you can contact us at dorina@autods.com so we can look into your case and see what happened and how we can sort everything out.
Waiting for your reply!
AutoDS Team
Terrible and horrible customer service. Two unauthorized automatic charges were processed after I deactivated my account. Upon realizing this, I immediately contacted Shopify for assistance. They redirected me to Autods since I couldn't access my account. Autods informed me of a '24-hour' contact policy after a charge, a detail not mentioned anywhere on policies. I strongly discourage using this service due to these issues.
Hi "Simple Smarter",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now we have already offered a solution and hopefully we will make it right for you!
Waiting for your reply!
AutoDS Team
I saw their marketing email, and while $39 a month might seem manageable if it helps solve my problems, it's turning into a nightmare. Their software requires a subscription to access, so when I saw the email offering a 30-day trial for $0.99, I clicked. However, after subscribing, I found that the 30 days had magically turned into 14. I won't elaborate further, but I implore your company not to send misleading marketing information.
Furthermore, upon exploring the features, I discovered that an additional $6 is required to unlock basic functionalities. This came as a surprise, as these should be included by default. When I tried to cancel my subscription, I was unable to find a cancel button on the subscription page. I then sent an email inquiry but have received no response as of today.
Hi "outdoorgearshop",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply!
Please also feel free to contact us at dorina@autods.com
AutoDS Team
Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues.
Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion).
It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry.
Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way.
I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.
Hi "Vlixen",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team
I’m on my sons account because he accessed this and added your app now charged his account $270 you guys should be ashamed of yourselves!!!!
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
We have already contacted you to the email you provided us and waiting for your reply at dorina@autods.com
AutoDS Team
Long wait time to get support and charged eve if I wanted to deactivate the account!! If someone from this app sees this, I want to speak with you for a refund!
Hi "FreshVista",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already addressed your concern.
Looking forward to your reply!
Please also feel free to contact us at dorina@autods.com
AutoDS Team
I am being charged for this app when I downloaded it in error was told I would not be charged. I never used it.
Hi "House Of Raes Boutique",
Thank you so much for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
You can also contact us at dorina@autods.com
AutoDS Team