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Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues.
Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion).
It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry.
Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way.
I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.
Hi "Vlixen",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team
Long wait time to get support and charged eve if I wanted to deactivate the account!! If someone from this app sees this, I want to speak with you for a refund!
Hi "FreshVista",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already addressed your concern.
Looking forward to your reply!
Please also feel free to contact us at dorina@autods.com
AutoDS Team
Muy mala gestión me cobraron la suscripción anual en vez de mensual,jamas configure para pagar anualmente.
Hi "ConvertBag",
We're sorry to hear about your experience. Our team made multiple attempts to reach out and assist you in resolving the subscription issue, but unfortunately, we did not receive any response from you.
We always strive to ensure that every user has a positive experience, and we regret that we weren’t able to connect with you to help address this matter.
Best regards,
The AutoDS Team
Installed as a trial, unistalled the app for not using it before I got taxed and however I still get to pay a usage fee of 27.83$. I am asking for immediate refund. I have never used this app to fulfill any of my orders.
Hi "APE'S HUT",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team
I’m on my sons account because he accessed this and added your app now charged his account $270 you guys should be ashamed of yourselves!!!!
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
We have already contacted you to the email you provided us and waiting for your reply at dorina@autods.com
AutoDS Team
How tf did they expect people to join only with paid programs
big meh!
Hi "Corinthian Boutique",
Thank you for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please feel free to contact us at dorina@autods.com
AutoDS Team
Horrid automatically charged me over $300 on an inactive store when I only agreed for a free trial and to pay monthly but it automatically payed for an annual subscription.
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
Please contact us at dorina@autods.com and we would be happy to address your concern!
Waiting for your message!
AutoDS Team
App sucks. Bought a membership and now I cannot log in. There isn't even a number to call for help. Rediciulos
Hi "My Store",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team
Just didn't work out for me, everything is so gimmicky, they nickel and dime you for every tiny service they do. Very overpriced and the service is slow and inaccurate. eBay immediately suspended my account after connecting the API and i didn't even get the chance to list lol, If eBay doesn't trust them you shouldn't either.
Hi "OUTLET ABL",
Thank you for taking time to write this feedback to us.
We have already contacted you to clarify the issues you are facing with our platform and your eBay account.
Looking forward to your reply with more details about the situation as any more light you could share on what happened would help us to find the right solution moving forward.
AutoDS Team
I do not recommend AutoDS app. I have received so many emails from them since signing up with them before the holidays of products being out of stock and there is nothing auto about it. Everything had to be done manually. Now that I sent an email that I want to cancel my subscription and would like reimbursement., I have not gotten any response back. I have not made any money through this app as they did not fulfill my orders and the products were out of stock. They sent me a email this morning saying I could not cancel an order that they got in late and I received an email from Amazon saying it was canceled because it is too late. Amazon canceled any order that they put through because they were all late :( So many glitches and bugs in the system. I even received an email from someone saying they are new, wth I’m so disappointed with my experience and just want it cancelled and my refund.
Hi "Lioness Love",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now, we tried to contact you and we are waiting for your reply!
We'll be happy if you can also contact us at dorina@autods.com so we can look into your case and see what happened and how we can sort everything out.
AutoDS Team