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I’ve just started using Auto DS: US Dropshipping & POD for a while now, and it has been a great tool for automating my dropshipping business. The integration with my store was smooth, and the user interface is intuitive, making it easy to navigate and manage my products.
One of the standout features is the automated order fulfillment, which saves a lot of time and reduces manual errors. The app also provides a wide range of products to choose from, and the inventory management tools are reliable.
However, I did encounter a few minor issues with customer support response times, which could be improved. Additionally, while the app offers a lot of features, some of them come with a steep learning curve, especially for beginners.
Overall, I would definitely recommend Auto DS to other dropshippers looking to streamline their operations. It’s a solid platform with room for improvement, but it delivers on its core promises.
Hi “FredStore”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
Have a great day!
AutoDS Team
So far AutoDS has offered sufficient training to get me started on more store. AutoDS should add website editing abilities so I can add my company name and logo to my existing website. I think my website was offered through Ecomm websites but this should be available through autods.
Hi “My Store”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We hope you’ll visit us again soon so that we can deliver the exceptional feature you expected.
AutoDS Team
I like autods. Im pretty new so there is definitely a learning curve but nothing HARD. just a matter of reading ands understanding the user friendly layout. Support has been awesome. None of my questions have gone unanswered. I recently worked with ariane on some support issues and she really helped a lot.
Hi “Mystic Gravity Kitchen Home Store”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We’re glad you feel satisfied with our customer service.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
Great app! had some issues with the pricing on my store due to a technical error on my end, received support from Hannah, now things are running smoothly. I'd, recommend this app because of the fast and helpful customer service.
Hi “Earth Ripple”!
We appreciate your comments about our customer support team and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team
It was very difficult to get a hold of chat support as AutoDS continues to grow. They have to handle an ever growing workload so they close the chat during peak times.
Once I was able to get in contact (late in the evening, 1:30a ET), I was kindly assisted by Shalauddin from Bangladesh. He was thorough with his guidance & extremely attentive to make sure all my questions were answered.
AutoDS, please don't forget your users and focus on the user experience long term as much as your agency guru influencer marketing affiliate initiatives. Thank you.
Hi “The Luma Haven”!
Thank you for sharing your experience with us - it's much appreciated!
We truly sorry to hear that you were having a difficult time to connect with our support team.
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team
A bug prevented my auto-orders from working and when I contacted support their responses weren't the easiest to read nor the most helpful. I was also told there was no ETA on when the developers would get back to me.
UPDATE: Lior (the CEO) reached out to me personally and we got on a call to discuss my issues. He then put me in a group chat with Dorina, the QC manager, and we have been in consistent liaison in order to resolve these issues. I haven't had a successful auto-order yet but these two have been very receptive and supportive to me. I was also offered three months' complimentary service for the inconvenience.
Changed rating to 4 stars and this will be 5 once I verify the system is fully working.
Many thanks!
UPDATE 2: I achieved a successful auto-order and the lack of GBP currency conversion is the only remaining significant issue in mind right now. However I must say again that Lior and Dorina's commitment to my experience being the best it could be is highly appreciated.
Hi “Forbidden Fountain”!
Thanks for sharing your feedback.
We are sorry to hear you’re having difficulties with the automation of your orders.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
AutoDS Team
Very easy registratgion, but when you first time come in you dont understand anything but after using this app one day it is very easy to use, but i dont like prices to monthly payments
Hi "Cloud store",
Thank you for your feedback.
I’m sorry you weren’t pleased with our monthly payments.
However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We will be glad to help you with any concerns you have.
Have a great day!
AutoDS Team
The app is great with helpful support and an automatic process that requires minimal oversight. However, a drawback is the need to maintain a balance in your wallet for auto-fulfillment, which also incurs fees each time. Additionally, the app lacks product branding options like custom packaging or logos, which would complicate to build a unique brand identity.
Hi “Calm Glow”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team
Good app for beginners and user friendly. Ive come across some issues with fulfillment and tracking which im still learning how to navigate and hoping to find a solution. Great for sourcing/importing products, however the fulfilled by AutoDS has been difficult, with delays in updating order status , i.e: shipped/delivered. Customer support responds after 24 hours, and there has been instances where they may not respond for the follow-up questions.
Another issue that has come up is that per support staff, the shipped status will only be updated as it nears the estimated delivery date? Will need more clarification on this since this will affect multiple selling platforms policies.
Update:
Updating my review from 2 to 4 stars.
After my last review, I decided to shop around for other fulfillment platforms however I still ended up going back to AutoDS due to its vast list of suppliers and ease of import. I was able to fix my initial problem with the shipping and tracking by sourcing another supplier. There are still some delays with updating order statuses based on the tracking information, but they're usually quick with ordering and providing the tracking number which is good.
Fulfilled by AutoDS program is a great program, and it really does do all the work for you, so if you'd like to be a little more hands on like me, it can be difficult at first as I wanted to update the order statuses by myself when there is a shipping update, or check if the tracking number has been provided, checking on return status etc. It just took some time to get used to.
Also, Dorina was a really big help and she went above and beyond to make sure to address any issues/concerns that I have and assist with me any AutoDS platform questions. I really appreciate all the help!
Hi "AloraAmazon Supplies",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have!
AutoDS Team
Auto DS is a beginner friendly platform that automates dropshipping tasks like product sourcing, listing, and order fulfillment. With a range of tools to help users find profitable products and optimize pricing strategies, Auto DS is ideal for streamlining operations and growing your online business. I will personally recommend for my fellow beginners and also experts to try Auto DS.
Hi “The mason genie”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team