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wasted a couple hours with this app .... the usability for the sign up process is complete trash .... customer support is great ... but the app is no where near ready ... the only reason it has reviews is because it is free ... and they have great support ... maybe in a year it will be better ... but I am frustrated this took such a big part of my working day.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We are in touch with our team to check your requirements to help you with features you are looking for. We've also sent you an email for quick meeting to help you with faster resolution.
Regards,
Ankush Kumar
Team Automizely
I like where you're going with this app, however, it's not ready for primetime. There are several errors in the canned msging. You should say "friends" instead of "friend". The O in off should be capitalized. You need to tell ppl what to do, meaning say copy and share the link. Plus, in the email box, give direction to add "your email". It's not clear if you are supposed to add your email or the person you want to send a code to. Once these are fixed, I think this app will be great. Sorry, just my two cents
Apologies for the inconvenience caused. We are constantly striving to make your experience better with our application.
We are glad to know that you are exploring our app. It is our constant endeavor to delight our users.
Your feedback and suggestions have been registered and In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Affiliate Marketing and Referral
Haven't actually used it yet but to get the free updates you have to leave a review. Hopefully it is actually a good service, so far in the 5 min I've used it, it's been pretty good.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that we provide the best service to our users.
Regards,
Team Automizely
Good app, but only English. We have a dutch store, no translation option possible. Have to remove the app again.
Thanks for your valuable feedback.
We are glad to know that you liked our App. We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. For the multi-language feature, we will note it down as a feature request please be assured.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Automizely
This is a really cool app, Exactly what I needed, too bad it wasn't possible to create a special page, only for referrals, but the pop-up works just fine !
I recommend
Thanks for your valuable feedback.
We are pleased to know that you are exploring our app.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
Regards,
Neelima Aggarwal
Team Automizely
Wonderful app and great customer service! The app is really simple and convenient. And right now do not have any problem.
We are glad to know that you are happy with our app and customer support.
Please let us know if you have any suggestions for us. It is our constant endeavor to delight our users. Your feedback has been noted and we would ensure that you experience the best customer support.
Team Affiliate Marketing and Referral
Customer service is quick to respond, this is the third app I have installed on my store and I will continue to use their apps
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Automizely
New to using Automizely. While our interaction has been limited, so far they have been pleasant to do business with.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it pleasant. We are continuously working to improve the application.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Automizely
it took a little bit for them to get back to me. and i have two different sites, one has this program and the other has "smile". smile has more features but this allows for more customization. we will see which one is better in the future.
Thanks for your valuable feedback.
We are pleased to know that you are exploring our app.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+loyalty@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Neelima Aggarwal
Team Automizely
I just installed so I haven't had a chance to kick the tires yet, but I did contact support to request the "powered by" be removed. They responded quickly and removed it within seconds for free.
Thanks for your feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Please share your recommendation to provide you with excellent services.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Team Automizely