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Tricked me into upgrading plan and then after the feature is not avaialable refused to refund!
Everything is so complicated in the aftership apps suite and support is probably AI chatbots
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We understand that our app didn’t meet your expectations and we are continuously working to improve the application hence you will notice other enhanced features soon. Also, we've processed the refund from our end.
You are our valued user and we always aim to deliver a great experience. One of our experts has sent an email to you so that we can connect over the screen share meeting to help you further.
Again, we regret the inconvenience caused to you.
Regards,
Team AfterShip
So far, I've only used the free pop-up feature for Newsletter sign-ups. I contacted support to remove the 'Remove "Powered by Automizely' button and Lovish did it super fast. Very happy with how quick it was. Thank you.
Great customer service, quickly helped me with my problem within seconds! Thank you Automizely team! A big shout out to Sandiya for her patience and detailed eye with our issues.
Great support, and fantastic and well integrated app, very easy to use and support goes above and beyond to help fix your issues. Pooja was a great help to me and managed to help me with my issues.
Works as advertised, been using it for quite a while now in 2 stores and the result and features is pretty good
I need help setting up my popup and I reached out to support I was very lucky I got Pooja. A lovely women knows her stuff and help me get my popup working and on the site.
Great job thank you for your help!
Easy to use, lots of free features but options to upgrade as needed. Chat help is very quick and helpful in resolving any questions!
The App is really helpful and also the team that supports us. A must have for your store. Thanks !
I've decided to come back to this app after some time of not using it and I'm glad to see the additions they've made. Always great customer service!
Great support