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Support efficiently addressed my concern within 5 minutes. Thank you to representative Deep. The application is not perfect but it’s user friendly and I generally recommend it.
DOES NOT WORK WITH OUTLOOK. If using Outlook go with ANOTHER APP. The email Marketing Part is terrible to use, anytime Customer Service is quick to respond to a chat but more concerned about closing the case than resolving problems. There system is so buggy and every time I've had issues I'll have to start it over again from the beginning with each new person. Big times waster just trying to get each email set up. It's also very restrictive and never looks like how you designed it in composer
We are sorry to know that the app is not working for you as expected; as
all the button links sent out on emails are broken.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application.
We will try our best to ensure that you experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam
Team Automizely
mainly for capturing emails and building email list. havent had many problems out of this app at all
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
The customer support people were quick to respond and helpful.
It was simple to use and easy to create. The design templates were also good. I would like to see more templates in the future.
Since there are many Japanese users, I would love to see Japanese language support as well.
Ich habe diese App für meinen Onlineshop verwendet. Mir gefällt sehr wie einfach sie zu handhaben ist. Die automatischen Emails sind einmal zu erledigen, danach muss man sich keine Sorgen mehr machen. Es wäre gut wenn, sie noch etwas mehr auf Deutsch übersetzt werden könnte. Das würde uns einiges erleichtern, aber das ist meckern auf hohem Niveau. ^^ Der Support ist auch sehr nett und die Bearbeitung meiner Fragen sind schnell erledigt!
The support staff is so quick and responsive, but does not rush your inquire which I appreciated. I'm excited to see what features this app has planned!
La aplicación es muy fácil de instalar y muy práctica. La versión gratuita tiene múltiples funcionalidades y además si tienes cualquier duda te atienden muy rápido y solucionan cualquier problema.
The app has great features. It's very easy to work with and the support team are so fast and helpful
I love it once I downloaded the app it had all the features I need ! It’s so worth it , Great app!!! This app literally had me get sales
I installed the app several months ago and just made customized updates with the help of a live rep via chat. They were very responsive and a tremendous help!
Thank you for your review.
We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Automizely