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I can't trust a provider who can not keep their words. Our free trail should be ended until December 21st, 2021. But suddenly they change it to October 15th , 2021. I never had an app change their subscription rules as they wish.
How can I trust them if paid subscription? Will they cut me off again in the middle of my subscription?
I have contacted their support and send him a screen shot (prove) that our subscription will be ended at December 2021. But the support agent offer me a one month extension of free trial. This is so weird that they can't keep THEIR OWN PROMISE to their client on their own offer.
I was going to subscribe with paid option later on December, but looking on their current behaviors, I prefer to choose other honest provider.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We have gone through the chat transcripts and found that you are concerned about the email quota that was promised till December. Please note that we have introduced different plans for sending the email to a certain contact limit.
However, we have forwarded your request to our team. Our team will contact you via email shortly to assist you.
We believe in transparency and customer satisfaction is always the number one priority for us, hence we would like to take another opportunity to live up to your expectations.
We appreciate your understanding in regard to this matter and regret the inconvenience caused to you.
Regards,
Riyaz Ansari
Team Automizely
Great customer support when needed during a rush. Service is simple to use and doesn't require any knowledge of coding to use.
Nice app, a lot of features! Very impressed! Customer service fast and efficient. Five big yellow stars!
fast and efficient customer service. This application meets the needs of my company with our shopify store
Thanks for your valuable feedback.
We are pleased to know that you are happy with the customer service support and the app as it meets your business requirements.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
great support, great app so far. thanks! but be preparedd there are no real analytics options. you have to tag it yourself.
Hey :)
Thank you for your honest feedback.
We’re constantly working on adding more high impact functionalities that will help our users build their brand.
For example, we’ve recently added a few high-impact features to our analytics, including:
- Key email marketing campaign performance metrics
- Detailed performance analysis for individual emails
- Total revenue generated by an email campaign
Feel free to send us all the feedback regarding which features are missing for you and we'd be happy to advise further.
In addition, our Support Team will be more than happy to assist you further with whatever else you need, do feel free to contact us at any time!
So far so good, does it exactly what i need it to do. Has a good amount of free emails so you only pay if you're getting a lot of traffic and making money which seems fair.
Decent free tool. However, I have an error of duplicated messages that have been "sending" since 2 weeks ago. Could you please help us delete them? Thank you.
pooja was a great help.
The support is great! Fast and I love the tools Automizely is offering. One great app to use. Strongly recommend!
Sehr korrekte Leute und super Tools ! Greets to Yogesh. Der hat mir sehr geholfen bei einem Meeting und alles gezeigt.