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Customer Service from Karan was amazing. I literally would not have been able to fix my problem without Karan. However, the app itself is a bit confusing on a mobile device.
Thanks for your valuable feedback. We are glad you liked our app and customer service.
Please accept my apology for the experience difficulties with the mobile version.We are working on our mobile version app to make it more user-friendly.
We are eager to know how we can make your experience a 5-star one.It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com. We are available 24/7.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Aftership
Total fiasco from the start, tried it for three months and had more issues with this app than any other thing I have used in the past 9 years.. Do not recommend, in the slightest.
Thank you for taking the time to share your feedback with us. Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
I regret to inform you that your account has been suspended due to a high number of bounced contacts. Unfortunately, these malicious activities have forced us to make the difficult decision to suspend our services to your store. We have already credited the refund to your account. Regarding this, one of our support team members sent you an email for better clarification. We are looking forward to hearing from you over the email.
We sincerely regret any inconvenience caused during the three months you used our app. We are open to any suggestions. We will try our best to provide you with the best experience.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
very nice
I appreciate it a lot it's easy to work with.
Jai was helpful, he helps on every step.
The plugin is still very good and newbie friendly.
Had a question related to multi language flows and support was there in minutes to make my day. Thanks again, much appreciated
great service. Mr. Sadhan was very helpful.
Walked through set up - easy to follow
really good help, and friendly