Recenze (2 236)
Zpřesnit
-
Podle hodnocení
Great customer support. Very well built app with lots of features. * Keep on reading for detailed review... Be aware that it does not integrate with mailchimp. Does not auto tag customers. We currently use the "newsletter" tag in mailchimp to send targeted emails to new customers when they subscribe to mailing list on our home page. This tag is added by Shopify to newsletter subscribers from the shopify popup. However since this app does not auto tag newly collected customers, there was no way for us to send them the offer in mailchimp. So the only way to use their popup and automate the offer emails is by using their email service. Th email service cost is based on the number of contacts collected by the app. The price grows and is not by number of contacts collected monthly but by total number of contacts. Have not tried the email feature, not sure if I will due to incremental cost.
I am glad to know that you are happy with the customer service support and the app.
Thanks for your valuable feedback about the app not integrating with Mailchimp, also does not auto-tag newly collected customers and the email service cost is based on the number of contacts collected by the app. I am sorry for the inconvenience this has caused. Your feedback has been registered.
We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
Testing this out. So far so good!
It has a lot of what you need. I hope they release some tutorials to walk through how to use the app
Hello,
You can go to our blogs or help center to have a better understanding of the offerings:
https://help.automizely.com/hc/en-us/categories/360001975513
https://blog.automizely.com/
Thanks
Nice tool for email marketing.
Its pretty dope so far, still working my way through it but will def be using in my store............
Hello,
Thank you for the feedback. Please help us receive the 5-star rating if you are completely satisfied with the features and the process.
Thanks
Team AfterShip
We only use its pop-up functionality, and it's definitely a great app for that, especially considering it's free. I do however miss having the option to have popups appear on selected corners of the screen, and worst of all the image disappears from the pop-up when viewed on mobile. If the previously mentioned aren't issues for you, however, then this is an excellent app.
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the app but miss the option of having pop-ups appearing on selected corners of your screen. You are also not happy with the images disappearing from the pop-ups when viewed on mobile.
Your feedback has been registered and I apologize for any inconvenience that may have caused you.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
I got this app to make thank you emails for first time customers and i'd say it really does it job doing that
Thanks for your valuable feedback.
We are glad to know that you are exploring our app and you liked the "Thank You emails" feature. It is our constant endeavour to delight our users.
We are available 24/7. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team Automizely
Seems like great options for the Shopify store. Will need to experiment more with it and see what the results are
I love that it is free and that there are so many features but there are still some kinks to work out. BUT! Customer Support was FAST to reply and VERY friendly and helpful, so I have faith. Looking forward to exploring more.
Hello,
Thank you for your feedback.
We are open to accepts all your suggestion and eager to implement.
We always want to make the user experience better.
Please feel free to reach our support team if you need any further help.
Regards,
Mukul Saxena
The layout on my imac desktop is formatted a little strange. For example, I can't minimize the chat screen on right hand side and therefore, I cannot see or use certain buttons or read things behind the chat screen. I'm not finished trying to find a solution, but customer service was very nice. I have to send this review, so I can close the chat box, so I can actually press a button on the screen in the automizely app. I hope this review helps the developers. Overall I think it'll be great to use.
Hello,
We acknowledge your feedback and value your suggestion too.
Our support team is available 24X7. Please feel free to reach if you need any help further.
Regards,
Mukul Saxena