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So far I'm no sure, since I haven't sent an email yet. The chat help has been useful but wish they provided a "self-help" option.
Thanks for your valuable feedback.
We are glad to know that you liked our app. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
Regards,
Team Automizely
Had great support. The support team is flexible to connect with us and explain the problem and how to handle in detail.
This App is great!! also the Help team support is amazing , they made sure I have everything in good shape to start my flows.
nice app, great custmer service ............................................. fast responce easy to use
Very simple and easy to use. Has helped me to elevate my pop up and emails as well as automate them at the key customer journey points
Fantastic, I've just started to use the pop-ups and auto-emails which has seen a 20% increase in just a matter of days. I love the Mobile App it creates for your store!
Total fiasco from the start, tried it for three months and had more issues with this app than any other thing I have used in the past 9 years.. Do not recommend, in the slightest.
Thank you for taking the time to share your feedback with us. Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
I regret to inform you that your account has been suspended due to a high number of bounced contacts. Unfortunately, these malicious activities have forced us to make the difficult decision to suspend our services to your store. We have already credited the refund to your account. Regarding this, one of our support team members sent you an email for better clarification. We are looking forward to hearing from you over the email.
We sincerely regret any inconvenience caused during the three months you used our app. We are open to any suggestions. We will try our best to provide you with the best experience.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Great application but still needs some minor touches like for example the messenger app to have a option to remove the pop up text.
I appreciate this App so much, this App is economical and user friendly, the support I received from the staff is the best that I received by far. I was nervous on my store journey but all of that just disappeared after installing Automazingly. It's name speaks for itself, this App is Amazing!
I used this app for a popup campaign, It worked fine the first time, some time after when I started a second popup campaign it did not work because the coupon code from the first campaign shows as the code of the second campaign, I even deleted the first code to avoid it from showing it and it didn't work, . Tried everything, this app is messed up, it shows any coupon code, not the one you decide to,. Its Very confusing for costumers and frustrating, I need to find an app that works well always not just the first time.
Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.
I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same.
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.
Regards,
Automizely Marketing Team