Recenze (941)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
27. srpen 2021

Very helpful customer service.Thanks. Very helpful customer service.Thanks.Very helpful customer service.Thanks.

The Grooming Lab Co.
Austrálie
Doba používání aplikace: Asi hodinou
Vývojář AfterShip odpověděl 28. srpen 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely

12. září 2023

nothing

108 Knots
Indie
Doba používání aplikace: Asi hodinou
Vývojář AfterShip odpověděl 13. září 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

Also, we are continuously working to improve the application hence you will notice other enhanced features soon.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team AfterShip

2. květen 2022

Still waiting to see how the app will work once customers start to leave their reviews on my products. The chat feature to get support was quite helpful and understanding of issues I as initially having and helped me work through them.

Lydia Jean's Little Ghost Shack
Spojené státy
Doba používání aplikace: 41 minutami
Vývojář AfterShip odpověděl 2. květen 2022

Thanks for your valuable feedback about the app and its features.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

13. leden 2022

Extremely bad support, doesn't even speak english i suppose he is using a translation. However the app don't support danish and, doesn't sort by languages, not sure whether they are going to charge you in the future, app leaves code when uninstalled, including - Google Snippets and Review widgets. Make sure you create a duplicate of your current theme before downloading this app. But i recommend that you DO NOT download this app.

Callisto Jewellery
Dánsko
Doba používání aplikace: 43 minutami
Vývojář AfterShip odpověděl 14. leden 2022

I am sorry to know that you are not happy with the customer service support and the app doesn't support Danish and doesn't sort by language. Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Rupam
Team Automizely

23. říjen 2022

I searched many times about reviews applications, I like this app, and I really like how it does .. thanks

PhoniBox
Kuvajt
Doba používání aplikace: 34 minutami
Vývojář AfterShip odpověděl 31. říjen 2022

Thanks for your valuable feedback.

We are glad to know that you liked our App. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Ankush Kumar
Team Automizely

23. leden 2022

I used this app to turn on post purchase requests for reviews it was easy to use and the support was excellent in fulfilling help requests.

Waggies
Bermudy
Doba používání aplikace: 34 minutami
Vývojář AfterShip odpověděl 24. leden 2022

We are pleased to know about your experience with our app and also customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

27. květen 2022

New to app but like what I see so far. Customer service was very helpful in getting the app working for my website.

The Sock Bag, LLC
Spojené státy
Doba používání aplikace: 30 minutami
Vývojář AfterShip odpověděl 3. červen 2022

Thanks for your valuable feedback about the customer service support.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

12. květen 2021

Great app, great support. A must have for every store. However, it would be nice if we could edit the request email sent to customers.

Adorbs Online
Jihoafrická republika
Doba používání aplikace: 29 minutami
Vývojář AfterShip odpověděl 12. květen 2021

Thank you for your review. 🤟 Request email customization is work in progress. This feature is coming soon. Please stay tuned!

Please refer to our product roadmap for updates. Thanks! https://roadmap.automizely.com/automizely-reviews

16. červenec 2021

Excellent app! We love it. Support have been excellent whenever we've needed assistance and respond quickly.

Natural Greens
Spojené království
Doba používání aplikace: Minutou
29. prosinec 2022

great app, liked it. customer support is also good. fast response. customized options make it easy to use

Spectackle-smartglasses
Indie
Doba používání aplikace: 22 minutami
Vývojář AfterShip odpověděl 30. prosinec 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our application. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available over chat or via email at "support+reviews@automizely.com".

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely