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The app needs a few bugs fixed but overall a great tool. I was having issues with my TikTok Shop syncing with Aftership. I deleted Items from my TikTok but the items were still Live via Aftership. This caused issues with product syncing and allowed customer to still purchased items that were removed. Kumar with Aftership took time to help me reset my account and now things are properly synced so far.
Thank you for your feedback and for sharing your experience.
We’re glad to hear that Kumar was able to assist you in resolving the syncing issues with your TikTok Shop. We apologize for the inconvenience caused and appreciate your patience.
We’re actively working on fixing the bugs you mentioned to enhance the app’s performance. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Best Customer support we have received,
Prabha was very professional and quick .
This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!
Aditya was very helpful and asked me all the necessary questions to understand my problem. Fortunately, it was a simple problem and he knew right away the issue. Also, I had additional questions and he answered all of them with full understanding of everything. Thank you again!
Prabha was brilliant, very knowledgeable with her work. I had a great experience. Thank you
Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!
Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!
Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!
Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya
Thanks for your valuable feedback. We are pleased to know that you love our app and happy with our customer support.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use.
the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!