Recenze (678)
Zpřesnit
-
Podle hodnocení
Very helpful customer service and the app is great makes selling on TikTok so easy 5/5 would recommend
Very helpful. great customer service. Thank you very much!
support was responsive and fast
this is an awesome company they have helped me through this adventure of mine and i appreciate it thank you!
Customer Service was fast and answered all my questions helping with set up.
Great great customer service! :) I highly recommend!
Its my first time using the app and so far, i have found it really simple and straight forward to use.
Akanshka was great and helped me with what I needed
As someone who's often skeptical of tech support, I was pleasantly surprised by my experience with AfterShip Feed's customer service team.
Thank you for taking the time to share your valuable feedback with us.
We’re delighted to hear that you are happy with our services. We hope your experience with the app lives up to your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Agents take too long to look into an issue. I have opened live chat 3 times since joining Afterhsip and had frustrating issues with syncing to TikTok shop. I often get sent the troubleshooting article but because the list is so long it doesn't help trying to find the error code on such a long article.
The team are patient and friendly it's just frustrating with the time taken to resolve an issue.
Thanks for your valuable feedback.
We understand that you are not satisfied with the resolution time taken to resolve your issue which has negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.
For this, we are assigning dedicated support for your AfterShip Feed account. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user-friendly and provide a great support experience.
Regards,
Team AfterShip.