AfterShip for TikTok Shop
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Great support, very quick reply from Jai, thank you!!
Jai was super helpful in connecting my Shopify store to auto sync to TikTok shop and vice versa. He knew his way around the websites fluently. I'm very impressed!!
Great service. Normally you are hit with a bot on the online chat when you need help but not this time. Quick human support! 5 stars!
Excellent, Jai Kumar was quick, communicative, and solved the issue completely.
Jai is really helpful!
DO NOT USE THIS APP... makes duplicate orders on EVERY Order... and then makes each sale item go out of stock (even when there is thousands in inventory for that item). Every single order, it duplicates it then says item is out of stock. Customer support is the WORST of any app ever used and I have 4 Shopify Stores and been using Shopify for 8 years.... DO NOT use unless you want non stop stress and headaches and a NON proper working app
We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by duplicate orders, stock errors, and any difficulties in reaching our support team. Your feedback is important to us, and it’s clear we have not met your expectations.
Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you. Would you be available for a call at your convenience, so we can address each of your concerns in detail and work towards a solution?
Our goal is to make sure your experience reflects the trust you’ve placed in us. Please reply with a time that suits you, and we’ll arrange the call right away. Thank you for giving us the chance to make things right.
With sincere apologies and gratitude for your feedback.
Regards,
AfterShip
I love this app! I don’t know what I would do without it because it has made things so smooth with syncing my products to TikTok. It takes some time to learn and figure everything out but once you do that I think you will love it and find it easy to use. The customer service is amazing, I have never had an issue that they couldn’t solve for me in a matter a minutes. Thank you AfterShip!
I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use.
the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!
Great assistance by Karan in support,
but the app is not as useful for my use case due to limitations in tiktok shop categorization of the product.. I was looking for a one click solution to sync my shopify products to tiktok shop, however using aftership feed, I need to manually map products or categories which is cumbersome when I have 1000 or so SKUs
This app continuously submits the order into Shopify under the wrong location causing issues. Been on with support over two weeks and still no correction. Inventory nightmare!!
Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with order syncing to different locations. We understand the frustration this has caused.
I want to assure you that our team has thoroughly checked everything on our end and we are now working closely with Shopify to identify the root cause of the problem. Our goal is to find a solution as quickly as possible to prevent any further disruptions to your inventory management.
We appreciate your patience and understand that the experience you described is not acceptable.
If you have specific concerns requiring immediate attention, please reach out to us directly at support+feed@aftership.com, and we will do our best to assist you promptly.
Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service.
Regards,
Team AfterShip
