Değerlendirmeler (687)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %87 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 1 yıldıza sahip
5 Eylül 2024 tarihinde düzenlendi

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

HealthyVine
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
AfterShip yanıt 26 Temmuz 2024

Thanks for your valuable feedback. We are pleased to know that you love our app and happy with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

7 Temmuz 2024

This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!

Pyro Pultz
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
5 Ağustos 2024

It was easy and smooth not as fast but really nice

My Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
AfterShip yanıt 7 Ağustos 2024

Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

25 Temmuz 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:24 gün
23 Kasım 2024

Not working

Way You Want - USA
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
AfterShip yanıt 24 Kasım 2024

We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by product synchronization and recovering the deleted products. Your feedback is important to us, and it’s clear we have not met your expectations.

Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you. Would you be available for a call at your convenience, so we can address each of your concerns in detail and work towards a solution?

Our goal is to make sure your experience reflects the trust you’ve placed in us. Please reply with a time that suits you, and we’ll arrange the call right away.

Thank you for giving us the chance to make things right.

With sincere apologies and gratitude for your feedback.

You can always contact us via the live chat option available on your account or email us at support+feed@aftership.com

5 Eylül 2024

Very resposive and helpful!

Simply Me Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
25 Temmuz 2024

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

My Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
5 Eylül 2024

Quick and effective communication. Resolved the issue.

Bounce Beat
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 gün
1 Temmuz 2024

Aditya was very helpful and asked me all the necessary questions to understand my problem. Fortunately, it was a simple problem and he knew right away the issue. Also, I had additional questions and he answered all of them with full understanding of everything. Thank you again!

My Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
11 Temmuz 2024

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Invicta Kuru
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay