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Do not use the FBT! It will disable your checkout button when customers skip offer. Our business has suffer losses because of this app. As for the support is good at making you wait, then tell you technical team will revert another time!
Hello there,
Thank you for your feedback and bringing this issue to our attention.
We sincerely apologize for the inconvenience and losses you experienced due to the checkout button issue when customers skipped offers. We understand how frustrating this must have been for you and your business.
We are pleased to inform you that our technical team has resolved the issue. Your checkout button should now function properly even when customers skip offers. We appreciate your patience as we worked to fix this problem.
If you encounter any further issues or have any additional feedback, please do not hesitate to reach out. Our support team is here to assist you promptly.
We value your business and hope you will consider updating your review based on your current experience with the app.
Thank you for your understanding and continued support.
Best regards,
AOV Support Team
This is a great product with a lot of potential to convert sales. i had some questions when using the app but ricky resolve all my questions in no time. Great support and they were super helpful. THANKS!
Huge thanks to Jasmine from the Avada team! She helped me seamlessly enable and integrate the Avada app on my Shopify store. Super quick, patient, and very knowledgeable. Everything was explained clearly and set up perfectly without any hassle.
Excellent support experience highly recommend Avada just because of support like this!
Great app, with plenty of good features, and the support of Ricky and Brian is awesome (super swift and ready to help modifying the theme to make everything work as the customer wishes). I can't find another similar app which is better. So good, keep it up!
Great app. My conversions improved after using the app.
Best of all is the support. Rosie from Avada for quick to look into a small issue I ran into. Having great support is so helpful.
Thanks Rosie and the team for building this wonderful product.
Greet app with countless features and awesome customer support thank you Hana
I recently contacted the AVADA team for assistance with adding product bundles to my Shopify store, and Alyssa was incredibly helpful! She was patient with all my questions. Thanks to her expertise, she was able to set up product bundles quickly and efficiently. Alyssa’s support made a significant difference, and I’m grateful for her excellent service.
Kevin from the Avada team was fantastic! He provided prompt support and insightful solutions, making my experience seamless. Highly recommend his assistance!
The Avada Trust Badges & Upsell app is easy to work with and provides the necessary trust badges. Additionally, the app's upsell offers are great and handy and easy to manage. Audrey from the Avada Team was very helpful and efficient in assisting me with the app.
Very Helpful
I really recommend this app, it’s such a good thing to use in your store especially if you are new to this. You can create trust by having trust badges in your product page so that your visitor or customers know that it’s 100% money back guarantee and they can get refund if needed. Big thanks to Esther for helping me out with installing the badges in our online store. Great service she’s the best !
Avada Boost Sales Trust Badges is a great app. It offers many free and useful features. The customer support is amazing - they respond really fast and professional. Christian has resolved my issue in minutes! Thank you!
