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I am using this app for trust badges and had some troubleshooting, so i contacted customer service. I had Audrey help me and she was amazing help! Quick replies and easy to speak to, my issue was fixed straight away. Super happy with my experience!
Thank you Audrey :)
The service is awesome and the help community is awesome too Thank You Ricky for helping my problem and to your service team
I had an excellent experience with the Avada Trust Badges app, all thanks to Linda and Alyssa. They provided outstanding support and helped me set up the app seamlessly. Their guidance was clear, and they were incredibly patient with all my questions. The trust badges look fantastic in my store, and I couldn't have done it without their help. Thank you, Linda and Alyssa, for your exceptional service!
Pamela guided me through it in the best way possible. Thank you Pamela
We are new to this app and haven't had the opportunity to use it during sales yet, but the setup was unbelievably easy and the customer support is absolutely stellar ( THANK YOU Pamela, Tiana and Maison ). We had an issue with how the app was behaving on mobile and needed help asap. The in-app chat box makes reaching out SO convenient. No digging through documentation needed to figure out how to reach out to them. On top of that, I had a response QUICKLY and the issue was fixed before the next day. During the process, they cared enough to give us updates and kept us informed on the progress of solving the problem. Mind you, we're on the basic free plan. Get this app. Give it a test drive. The customer support alone makes it worth it if and when you need help.
Avada has excellent apps and customer service, thanks to Hana for being helpful
After a quick chat with the team. All our problems were solved within 2 minutes. Absolute inmense support team!
Big ups to Prakash for the great customer service! Quick and to the point. I recommend this app for people who want to improve their business's conversion rate.
The customer service was outstanding. They managed to log into my shop and address the setup issues I was experiencing.
Thanks Audrey
Hana, did help me very well and very quick. I'm very happy with the customer service.