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I'm enjoying the app so far. I did experience a slight issue in being able to see my pop-up banner, but the service representative, Esther was able to help. She was courteous and knowledgeable. Thank you so much!
It helped a lot actually. I really like it popup. And the team have solved many problems of mine. Great app!
Thank you for your review, which motivates our work a lot.
If you need any assistance, please feel free to contact us. We are always willing to assist you!
All the best,
Jasmine
Very nice and great help team and very nice app♥.
I love it so much and enjoy it surely,
and yeah get it.
10 de 10, me fue excelente, un soporte increible, especialmente jasmine muy atenta, recomiendo esta app muchisimo! si quieren un buen email marketing avada es lo que necesitan
I was having a problem with a Form and Candace was able to help me figure it out. The customer support is super responsive and nice. I Highly recommend any Avada product.
I downloaded the app and had several questions. I reached out and Liz was very helpful in walking me through the process and answering all of my questions. The ease of using their app and the great customer service is why I would highly recommend them!
So far it's been pretty good, but there's been some issues with the subscription portion when I changed from simple to debut theme, but the support team team has helped us out on that the next day so that helped a lot. The support team is actually quite helpful, and responds quite quickly. For the free version you get to have a list of subscribers, but it doesn't sync to your shopify store, I have been informed for the pro version this happens though. One thing that could be improved is perhaps the template to enable collection of subscriber names or some customisation on that part? as not everyone has a friendly email. Besides that one thing to improve on would be the speed of when the teaser button appears, as of now it takes about 2-3 seconds to appear, it's not a big issue, but it does slow the store down slightly! I recommend this app!
Thank you for spending time leaving your review with our app. I really appreciate all of your feedback. About the sign-up form, we do support the First name/Last name/Phone field collector. I shot you an email so that I can show you where to find the configuration.
Regarding the teaser button of sign-up form, it will need 2 seconds to load since it is related to your app theme and will only be loaded after your page loaded. So I hope you can understand this.
So far your feedbacks are really helpful for us. Thank you so much and hope to talk more via email.
All the best,
Rainy
I recommend Lucy's customer service. I am the first time user and she has been very patient and helpful to me. I didn't know a lot of features and steps. She simply break it down for me.
Brilliant support from Candace.
There's a lot to learn but this is an extremely powerful app and extremely well priced compared to other apps.
i recomended this app, fast and best support,I have been working with avada for at least 3 months and I am very satisfied, they solved my problems very quickly. i hope to work together long time!