Avada Email Marketing & SMS , Počet recenzí: 1 735

Rainy helped me with an website error message, she was great and i enjoyed chatting with her. great attitude and had some helpful tips for me to start

Very good attention from Liz, friendly, pleasant and professional.

I used AVADA to create sign-up forms and welcome series which work smoothly on my site. It has an easy-to-use and flexible email editor. Even not being a good designer, I can create my email professionally as they detect and suggest a lot of designing options that match my brand color. So smart!

Easy to use and great technical support, I would recommend to everyone who is looking for email marketing

Emily was a big help. I was having an issue sending test messages and she resolved the issue for me in short order, all thanks to her!

Lydia was so kind and helpful to me. Also solved my problem in second.

We use AVADA for welcome email automation. It's an awsome app for email automation. I like that you can set up 1 automation for free to try it out or if you just need 1 you can stay free.
Thanks to Cadance, Liz and Rainy from the support team - very helpfull.

Hana assisted me with an issue I was having. She was great and stayed with me until the issue was resolved. The response was very fast. So far, I'm very happy.

Does not work, no support, no refund!

I wanted to try a new email marketing tool. At first sight avada looked great. It turned out to be a time consuming mistake.

The tool does not work, all my campaigns have an open rate below 3%. With my other tool it was still 40%.
The import of contacts I had to do completely alone, because the technical team has never answered several times over days. you can always reach someone in live chat but they can not help. I have tried it for two weeks. the emails are not sent, opening rates extremely low. I cancelled the tool (within 30 days of my first purchase). They advertise a refund within the first 30 days. Submitted the refund request 2/3 weeks ago. they said 3-5 days. I still haven't received a single response from the refund team. once the live chat claimed it was only possible in the first 30 days, which is the case for me.

In the end, I have invested several weeks of time and money for a tool that does not work. I have never received a response from the refund. the main thing is to settle the money. I have now waited a really long time for a solution and never write reviews. but if I never come to a solution despite multiple letters then I now at least write my honest experience.

Better stay with the big reputable email marketing providers.

Ótima experiência, principalmente com o Suporte, resolvi meu problema rápido e com muita facilidade, a Esther quem me atendeu foi excelente.