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INCREDIBLE ATTENTION FROM CANDACE. I HAVE BEEN ABLE TO SOLVE A PROBLEM I HAD WITH A WELCOME EMAIL. THANKS A LOT
It's pretty good so far, love it! I love how it syncs your contacts back to shopify, a lot of the other apps don't do that.
We are very pleased with Abby's technical support services. She is highly knowledgeable and has been able to resolve our technical issues promptly and effectively. Her quick response times and clear explanations have made it easy for us to understand and implement the solutions provided. We appreciate Abby's expertise and dedication in providing excellent technical support to our team.
Very kind and helpful customer service that assisted me when I wasn't sure on how to do something in the app - and it's free! Nice
You are welcome! We are so happy to support you.
I hope you will get good results with AVADA Email Marketing and don't hesitate to contact us anytime you need support.
Best regards,
Rainy
Excellent and instant resolution to most problems, Ive contacted the help twice so far and both the times the queries are resolved seamlessly. I'm so glad I've picked Avada over Klaviyo for the same purpose - did a lot of research and eventually chose them. Product is top-notch and customer support offered by Candace was super duper helpful and easy. Thanks a lot ! You've definitely won a long term customer in me !
The app has been pretty good. I had some issues with some parts of it but Hana was really thoughtful and helped me out with everything I was needing. She was very kind in the process as well; I would recommend this app.
I would highly reccomend this app to anyone starting a new store with limited funds as they do help as much as possible, I had an issue with my eamil marketing and "Hana" was very helpful and helped me get the issue resolved very quickly. Thank you Hana for assising me and helping out to resolve my situation, keep up the great work.
I used this app to do my Abandoned Cart E-mail and SMS automation, I Loved using it, and it was easy to understand and do. And its customer support is very good as I got the replies in seconds, and I would like to thank Ms. Esther for her support and fast replies.
I like this app telling me exactly how activities go. By customization, it goes directly to the main mail tab. Nice.a
Amazing help by Hana! Perfect support and polite, she helped me with all my needs for my clothing brand