Avada Email Marketing & SMS

Service client irréprochable j'avais un problème concernant mes campagnes email et AUDREY de leur service client m'a aidé très rapidement sans rien attendre en retour car j'ai (pour l'instant) l'essai gratuit.Donc merci à vous pour votre sérieux et rapidité

Hana ha sido estupenda, de gran ayuda para poder configurar mi pop up de bienvenida! Muchas gracias :)

great for email marketing and customer service is 2nd to none. highly recommend

Great service: Hana

thanks to hana she help me so much

Received good and fast help from Tiana.
No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat. The features of this app look great! I still have to set everything up and do everything, but because of the help I have already received, I am sure that this will turn out well!

I use almost all Avada apps because of their good service, so definitely recommended!

Just setup the Avada Email Marketing tool for my website. The team was super helpful and prompt to resolve all the queries I had. Even though i just started with the free plan but the support team was there to my help 24/7.

I had to mention Hana and Tiana from support team who have championed the art of helping customer. Thank you so much guys.

Hopefully I will be on a paid plan soon. :-)

used the app 2 years, but there have been technical problems in recent months, Inexplicably sent last year's order confirmation email, many of our customers complained why send last year order confirm email, the most disastrous thing was sending hundreds of emails at once.

I want to set up email once and run it forever, This app obviously can't do that, it has a lot of technical errors. If you schedule an email to be sent, it may not be sent on time, and may be four or five hours later than the time you set. The worst thing is that SMS delivery will also be delayed. If you set it to be sent at 8 pm, it may be sent at 1 am.Every time you ask, the customer service will explain that it is a technical reason.

Sometimes the button to send the test email disappears, sometimes integration with other app breaks, and by the time you discover it, months have passed.

I've had enough of the recurring problems, obviously this is not a mature app, and its technical errors may cause you to lose a lot of customers. by the way, there are also problems with email recognition. Many customer emails are identified as undeliverable, but Shopify's automatic emails can be sent to the customer's inbox.

Although it is cheaper than other apps, it has many shortcomings and I have to give up this app.

great team with great customer service no matter what plan you're on the always go all the way to assist

Hana was good and fast on helping.

Thank you!