Avada Email Marketing & SMS

The customer support staff for the AVADA products is among the best from any app or subscription I utilize for my business. They are very friendly, knowledgeable, and patient, especially Juliana. It is like talking with a friend. And that makes such a great difference.

This is THE BEST email marketing platform I have ever used! In the passed I've used all the big and the small platforms. But this is just such an amazing experience. The team is based in Singapore, but when they are "online" their support is just top notch! And their platform is so so easy and intuitive to use. It even balances the layout automatically with one block with image to the left and text to the right, next added is the other way around! Small things that just means so much. aaaannnndddddd! there is one more!
The segment features are outstanding! So easy to build segments based on almost everything! Purchase history, locations everything!!!
Get this one, you will not be disappointed! Did i mention the AMAZING support???

很棒，客服很有耐心Great, very patient customer service
Very professional service
I am a seller from China
I wish I could use it all the time

After have difficulty editing the context of the templates with my Apple product I decided to try my Asus computer and IT WORKED and I am so HAPPY. Jasmine also assisted me with a few other things and made some recommendations for the future and I want to say thank you AVA for having people on your team that care.

They were able to resolve an issue that arose pretty quickly and the app generally works pretty well.

Really great application, customer service just amazing and always useful, especially big thanks to ABBY !
I fully recommend it :)

I've recently had the opportunity to use Avada Email Marketing for my business, and I must say, it's been an exceptional experience. The platform is intuitive, feature-rich, and incredibly efficient, making email marketing a breeze.

One of the standout aspects of my experience with Avada has been the customer support. In particular, I'd like to highlight the superb assistance provided by Esther. Her knowledge, patience, and dedication to customer satisfaction are truly commendable.

Esther was always ready to help, providing clear and concise answers to my queries. Her understanding of the platform and its capabilities helped me navigate through the features with ease, optimising my email marketing strategy effectively.

The support I received from Esther was not just about solving issues; it was a learning experience that has enabled me to use Avada Email Marketing to its full potential. Her commitment to ensuring a great customer experience is a testament to the quality of service Avada provides.

Great service. UX is good, there are sometimes that can miss or not find things but given the price it is awesome. In addition, the staff are incredibly helpful and will always help you to resolve your issues.

This app came with amazing live chat support. Chat Representative, Candace, is extremely professional, helpful and most of all, very patience in guiding us through the various challenges we've faced and resolving them systematically. Highly recommended!

Great customer support. Prakash was very helpful and quick to respond. Very pleasant and knowledgeable ... I highly recommend.