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Hi after using it we needed to export ours 1885 contacts, Avada forced us to get their pay plan to get our own contact. This is simply a robbery.
Please dont dowload this app they will rob your email contacts
We also wrote an email to the shopify team to delete their app from the shopify appstore.
Thank you so much for a generous review of your experience with AVADA Email Marketing. Your feedback means a lot to us!
Don't hesitate to drop messages in the Live chat if you need help.
Have a nice day!
Jasmine
I have been struggling and trying various sources and researching alternatives to automated email marketing. I have been with Ava Email Marking give or take a month. I would absolutely recommend this business to other colleagues. Honestly, which is hard to find with businesses these days. You get 2 critical things for the price of one. So, it’s a win in my book. You get a very detailed, strategic paths laid out in front of those much better than I currently am coming from only being a brick-and-mortar store owner to an online owner trying it out. So, if you can get their easily laid out plan’s setup and optimal to your exact specifications without much ease it’s a win. If you're like me and very new online. I know that there is always a live agent (not a bot) standing by to assist any situation I may encounter small or big. I'm leaving this review because of one of their employee’s named Daisy was exceptionally pleasant but if youve been in business long enough thats just common practice. So, your second win, while speaking on my encounter with Daisy was not only down to earth and didnt rush or try to upsell me on junk like companies are trying to do way too much today. I think I felt more relived not in just getting help instantly as we walked through every step. I think I was more relieved seeing a company have the eyes, or the proper commitment to its customers. s I felt like Daisy took my issue personally as if it was her own and would not stop until we got an outstanding resolution to my issue. I own several companies, none online until now and it’s a new world. But I support all my employees at every business regardless of their level of position. Myself, and my team have made it a major goal to give a lot back into our employees instead of only focusing strictly on the customers. The result we get on roughly 87% average from our employees’ commitment within each company is very similar to what Daisy displayed today while helping me. My apologies for the long read, but it’s hard to find good employees for us business owners, but it’s also hard to find good employers that back their employees like family. It’s a dying breed unfortunately which is why I felt it was worth what little time I must post this review as a breath of fresh air out there still. If you use this app, I can guarantee you'll get help on those two fronts that I received this morning. I hope this helps someone along the way. Thanks for your time & Good Luck!!
I am very pleased with this app so far and also with customer support. It is just what I was looking for. Great features and support. I really recommend it.
Thank you so much for your review. Feel free to contact us anytime you need support. We will try our best to assist you using the app fully.
All the best,
Rainy from AVADA
Esther from avada helped me fast & kind! my problem was fixed in 2 minutes. I will remember her when im rich
Esther é uma ser profissional, é mais do que fazer bem, trabalha com amor e dedicação, tenho muita dificuldade de entender inglês e configuração, ela me passou confiança e profissionalismo. Ficou hora comigo me ajudando, e do outro lado da tela sentir que ela está no lugar certo. Obrigada Esther e obrigada Avada por ter uma profissional neste estilo.
Love it..easy to use. The support service Hana are really helping and nice. I'm Appreciate it
Uso esta app para recopilar emails y funciona bastante bien. Valoraría con 5 estrellas si además, los emails recopilados pasasen directamente a la base de datos de Shopify. El soporte al cliente es bueno. Me atendió Abby y me soluciono un problema rápidamente.
J'adore tout simplement, tout est d'une simplicité, et le service client est plus que génial. Je recommande !!!
This app is awesome for bringing in more leads and love the automations! Support is great as well and always there to help. Would absolutely recommend to anyone :)
Great app! Very intuitive and easy to set up. The service was great. Liz helped me finalize my automations and also helped check to make sure everything was ok. She was great and I really enjoy using the app!