Değerlendirmeler (1.918)

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30 Haziran 2024

Just used the "free" Avada to try, just a bite and switch op. While I tried to edit the marketing email, I get the following: "You have used a Pro-only component: Product Grid"...and then try to upsell to PRO.

Herbs and Supplements
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Avada yanıt 2 Temmuz 2024

Dear Herbs and Supplements' Store Owner,

Thank you for taking the time to share your feedback and we apologize for any frustration you experienced.

We understand your frustration with encountering the "You have used a Pro-only component: Product Grid" message after investing time in editing your marketing email, only to find that you needed to upgrade to a Pro plan to proceed.

You are right; some of our Pro components, such as the Product Grid block, have labels indicating they are part of the paid plans. However, these labels are currently small, gray, and inline with the block names, which can make them easy to overlook (https://prnt.sc/3ilNNzCw7U5D). We understand how this could be confusing and frustrating, especially when you're in the process of creating a campaign.

To better serve you and other users, we are reviewing this feedback with our development team to make these Pro labels more noticeable and clear. Our goal is to ensure you have a seamless and transparent experience when using our app.

If you need guidance on which free components to use or have any other questions, please do not hesitate to reach out to us. We are here to help and ensure you can make the most out of our app.

Thank you for bringing this to our attention. We genuinely value your input as it helps us improve our services. We look forward to hearing from you and resolving this matter to your satisfaction.

Best regards,
Avada Support Team

14 Kasım 2023

I've had a couple questions on using this as the app is new to me. Support has been wonderful! Sunny was fast, efficient, and helped resolve my issue within 5 minutes. I am super happy so far, and I am glad that support is 24/7. I work odd hours and it's nice to know someone will be there when I need them

The Stylish Stitcher
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
3 Ocak 2024

The perfect email app. I have worked with several platform but I really think this one is the best! Customer service is very good and super fast communication. I have been helped very quickly and very well by Emily, she has answered my questions well and quickly allowing me to move on quickly as well. In short top app

Hello Sleek
Hollanda
Uygulamayı kullanma süresi:5 ay
1 Mayıs 2024

Esther was amazing helping me today. Easy program to work with.

The Upkeep Shoppe
Kanada
Uygulamayı kullanma süresi:Neredeyse 2 yıl
23 Kasım 2023

I would highly recommand this App as it is easy to set up and straight forward. It automatically identifies options you might miss out in order to help improve your shop as much as possible. In case of difficulties or problems or simply questions, the outstanding support (in my case Hana) did an absolute great job! Thank you for the great service!

SNUSBOX
Avusturya
Uygulamayı kullanma süresi:7 ay
21 Şubat 2024

I am very pleased with the services offered by Avada. I have tried other services from them and they are excellent, especially if you are just starting out. They help you grow with many powerful tools. Thank you, Emily, for your assistance.

Yojma Capital
Meksika
Uygulamayı kullanma süresi:3 ay
29 Şubat 2024 tarihinde düzenlendi

I unfortunately had a serious problem, as fake subscribers from Shopify suddenly invaded my account in Avada. But the team helped me out and the issue is now fixed to my great satisfaction. A special thank you to Liz from Avada service team

Octopus Denmark
Danimarka
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
7 Mayıs 2024 tarihinde düzenlendi

Great help from Hana.

BUT

After the first hype it was very difficult to setup the newsletter. I could not even send a test to all my subscribers. Support is slow, or dosn't know what to do.

Test failed -> App failed

No recommendation !

Ahoi Marie
Almanya
Uygulamayı kullanma süresi:3 ay
Avada yanıt 8 Mayıs 2024

Dear Ahoi Marie's store owner,

We're glad to hear that Hana was able to provide you with great help initially. However, we're truly sorry to learn about the difficulties you encountered with setting up the newsletter and the subsequent support experience. Your feedback is essential for us to improve, and we're committed to addressing the issues you've raised.

We understand the frustration when things don't work as expected, and we're here to assist you in resolving any outstanding issues. Our support team has reached out to you via email for further assistance, and we sincerely hope that we can work together to address your concerns and improve your experience with our app. Your satisfaction is our top priority, and we appreciate your patience and cooperation.

Best regards,
Avada Support Team

25 Mart 2024

I needed help with something and Hana answered all my questions and assisted me with what I need thanks!

Melena Hair
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
14 Şubat 2024

AVADA app stands out as one of the premier ecommerce solutions available, offering a plethora of features to streamline and enhance the online shopping experience. From start to finish, this app empowers users to design and customize their ecommerce stores with ease.

One of the standout aspects of AVADA is its extensive array of features. Whether it's the Avada Sales Pop-Up or the myriad of other tools such as email marketing, automation, and forms integration, users have access to a wealth of resources—all completely free of charge. This breadth of functionality ensures that users can create engaging, high-converting online stores without breaking the bank.

The support provided by AVADA further elevates the user experience. "LIZ," a support advisor, exemplifies the dedication and expertise of the AVADA team. Their assistance in setting up the entire store, from inception to completion, demonstrates a commitment to customer satisfaction that is truly commendable. With support like this, users can feel confident in overcoming any challenges they encounter along the way.

Whether you're a novice or a seasoned professional in the world of ecommerce, AVADA offers a solution that caters to your needs. The availability of both free and paid plans ensures flexibility and scalability, allowing users to adapt their subscription to match their growing business requirements.

In conclusion, AVADA app receives our highest recommendation. Its robust features, exceptional support, and commitment to user satisfaction make it a standout choice for anyone looking to establish or enhance their online store. Kudos to the AVADA team for providing such a remarkable app that empowers businesses to succeed in the digital marketplace.

Best Regards,
Best Buying Online Team, Bijay Khadka

Best Buying Online
Avustralya
Uygulamayı kullanma süresi:2 ay