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Hana is the GOAT
Audrey Has been been very responsive and communicate VERY Well, thank you!, Made things that was confusing easy to understand!
Hallyfe was able to help me figure out how to remove the unnecessary features, and now everything works great! Thanks for the support!
application made really well and top assistance, Hana is one of the most helpful and prepared assistants thanks to her any doubts are immediately resolved
Esther was amazing helping me today. Easy program to work with.
This app is very helpful for your business!! There's also a kind online consultant called "HANA" if you're not familiar with it She's very nice and kind to teach well! Thanks to her, I was able to solve a lot of the problems I had!
Great help from Hana.
BUT
After the first hype it was very difficult to setup the newsletter. I could not even send a test to all my subscribers. Support is slow, or dosn't know what to do.
Test failed -> App failed
No recommendation !
Dear Ahoi Marie's store owner,
We're glad to hear that Hana was able to provide you with great help initially. However, we're truly sorry to learn about the difficulties you encountered with setting up the newsletter and the subsequent support experience. Your feedback is essential for us to improve, and we're committed to addressing the issues you've raised.
We understand the frustration when things don't work as expected, and we're here to assist you in resolving any outstanding issues. Our support team has reached out to you via email for further assistance, and we sincerely hope that we can work together to address your concerns and improve your experience with our app. Your satisfaction is our top priority, and we appreciate your patience and cooperation.
Best regards,
Avada Support Team
Avada is an exceptional WordPress theme that offers unparalleled flexibility and functionality. Its intuitive drag-and-drop builder allows for easy customization, making it suitable for both beginners and advanced users. With a vast array of pre-built layouts and elements, creating a unique website design is effortless. Additionally, Avada's extensive documentation and reliable support ensure that any issues are quickly resolved. Overall, Avada is a top choice for anyone looking to build a professional and visually stunning website.
Personal Message:
Dear Emily,
I wanted to extend my heartfelt thanks for recommending Avada to me. Your suggestion has truly transformed my website-building experience. Avada's versatility and user-friendly interface have allowed me to create a website that perfectly reflects my vision. Your guidance and support have been invaluable, and I'm grateful for your assistance every step of the way. Thank you for sharing your expertise and helping me achieve my goals.
Warm regards,
imran mollah
Hana was very helpful. She explained what I needed. Very experienced support. I even received more monthly emails than is included in the basic package! It will make it much easier for me to promote my brand! Thanks you Hana
So far this app seems to be fantastic along with it's excellent customer service. Hana helped me numerous times with so many of my questions--and so efficiently. She has guided me to fix and accomplish so many things with ease. I highly recommend this app because of the service and help!