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This is a great app. Liz in customer service was excellent and walked me through setting everything up on my store. Hannahrosevintageboutique.com
Lucy was exceptional and very knowledgeable of her products and how to lead me and assist me tonight. She answered every question I had and helped me through the process. I have never had a chat room support person that assisted me. So pleasant to work with. A true support person. She is a ROCK STAR!
The customer support "Candace" is very helpful! The app work smoothly and the support helped me fix the issue immediately right after I contacted them and inform them about the problem.
I just transferred over to this app from Mailchimp and am happy I did! Their customer service is amazing! Jasmine has answered my questions so quickly! So far I feel it is superior to Mailchimp with all the customization with email layouts and customer journey emails. Glad I have switched!
I really appreciate Audrey so much. She has been incredibly helpful and thoughtful in assisting me with my needs. Her excellent customer service has made my experience with Avada Email Marketing truly outstanding!
I am using this app to help me create more personalized emails. Specifically a first time customer (with coupon code) vs repeat customer thank you email. It did take some time to get everything verified, but once complete it's very streamline. Also, they have great technical support.
Really great app! The customer service is fantastic, especially Daisy that helped me to solve my issue. Recommend to everyone!
Avada gives a top-notch customer service experience! Hana was quick in responding and had all the answers to my questions. With an outstanding app, great assistance like this makes Avada unbeatable - I'm absolutely thrilled with what they provide!
I switched over to this app from Mailchimp and it already is exceeding my expectations just with the outstanding customer service from Lucy. I was guided with the conversion and whole setup. At 11pm at night. The templates are gorgeous and easy to edit, so professional and marketable. The integration of my contacts took 60 seconds and the integration to my Shopify shop looks great. Outstanding.
Love the pop up I created using this app. Prakash was super helpful! I was having some trouble and he was quick to assit.