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Penelope was really good, she helped me resolving one of my problems fast and was patient with my technology limitations. She offer to do the changes herself, helping me even more. I'm glad to contact the Avada support team.
"I've had an excellent experience with this app! The user interface is intuitive and the features are incredibly useful. It has truly streamlined my workflow. Kudos to Team Lydia for their hard work and dedication in creating such a fantastic product. Keep up the great work!"
We've been searching for a solution to set minimum order quantities for our products, and this app on Shopify exceeded our expectations! It's super easy to use and works perfectly with our store. A special shoutout to William for his outstanding support – he went above and beyond to help us get everything set up smoothly. His prompt responses and attention to detail made the entire process a breeze. Highly recommend this app and William’s fantastic service!
This app are really great! Offering free support and good partner specially those people who starting their business and don't have enough budget! It was really great. Thankful I found this app. Also the customer service Christian is really helpful and easy to reach out. 10 starts for this app!
Reached out about some issues we were having and Penelope answered very quickly, was very helpful, gave me updates as she was looking into things and helped me resolve our issues quickly!
This app's great! Solves an issue many sellers have and is easy to setup and implement. Support is great and Abby helped me with an issue I had really quickly! 5*
Easy to setup, possible to create multiple rules, and quick support.
Thank you Audrey for your help!
Great customer service, they answer within minutes and are determined to help you fix your issue or add your feature. I highly recommend them! Liz is the best rep!
Could not rate the customer service more highly, they deserve 10 stars!
Had a persistent issue with order mutliples/minimum order quantity not working in our locked wholesale section of store. The Avada team chatted with me on and off for a whole day, and a few days later the whole thing was fixed! Really great customer care and follow through from Alyssa, will definitely continue to use and recommend their products.
It's great that it offers a free plan, so starting merchants can afford it without big investments. Also, the 24/7 support chat is great, Hana and Toby did amazing job solving our problem!