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The app is great and helping me a lot with my business. I needed some customization on the look of the Invoice and thanks to Roger I got what i needed! Keep it up guys!
I had a problem while printing through Aveda with any invoices that required a revised quantity, changing the bottom line. It seemed like the system did not retain the new information when I printed it although the revised info was visible on the invoice . I had a chat with Liz and she was able to fix my problem. I was unable to revise an invoice and print it with the new information. It kept reverting back to the old invoice. Liz corrected the problem. She also suggested I refresh before printing and that it might take a little time to catch up . I hope it works on all revised invoices moving forward. Thank you Liz!
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Liz receives the recognition they deserve. Thank you again, have a great day!
AVADA Support Team
This app makes the job for handle our invoices. Support is really pro & answer very fast!
Keep going!
I used this app, but I wish it could download more at once:)
Support chat responds fast and Marcus was patient with all of my questions and he solved my problems fast :) 5 stars for him
Hakeem helped me immediately with my issue.
I really appreciate his help.
I needed help to print out on the Shopify website and Hakeem helped me in a few minutes.
Does the job, all good. customer support is quick and responsive (Esther and Tony) in case of issues. Thanks!
Excellent support. Any issues with invoices, they will help within minutes. Would highly recommend these folk!
Brilliant App, I use it all the time. I had a silly question today which was my mistake and Juliana helped me out in literally two mins of me asking for support.
Highly recommended and useful with great support.
We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!
Sincerely,
AVADA Support Team
Hello! I am using this app to easily and automatically drop on my logistics FTP the invoices for each orders. Indeed, we need to include them to the parcels we ship out of EU. It works perfectly. Had a little issue at first (maybe because of a certificate to validate at first) but it was quickly solved by Fennic. Now I can stop being annoyed with missing invoices that have to be checked and downloaded :). Thanks
Excellent customer service, also responsive. Very intuitive service. Thanks to Abby for her help. I recommend 100%