Avada SEO Speed Image Optimize
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Emily is very helpful and very patience with me. Great help! thank you! make it a lot easier to work this way :)
Update: While the below issue was a huge problem, their team did everything possible to get the issue fixed for us as quickly as possible. They originally said it would be 7+ hours before someone could fix the issue due to the time difference but they were able to get it fixed for us in an hour or so. They also took it as a learning lesson to create a backup first so this issue would not arise again. I understand things can happen out of their control so I have updated my review to show that they worked quickly and diligently to get everything fixed for us after hours and have taken precautions to prevent this from happening again. Thank you again! I just installed this app and used the minification feature and it has now given me an error on EVERY collection page making my shop unshoppable and nobody can fix it for 8 hours?!? that is crazy and I would be very hesitant about downloading this app if you are not familiar with code and can not fix errors on your own
Hi there,
I am Daisy, your account manager at AVADA.
Firstly, I am deeply sorry about the issue you encountered. We never want this to happen to you.
Our team has fixed the issue for you. I have just sent an email to your mailbox. Please help me check our message and solution to remove the app code.
Many thanks for your collaboration and we hope to sort it out for you soon
Best regards,
Daisy
Once again i needed support and it was a pleasure to deal with Jasmine again who was extremely helpful and went above and beyond to help me. I cant recommend Jasmine enough as she is a professional at what she does! Thank you once again!
This App made my website messy, and I looked for the help. But the service was inefficient, so that I could only replace my theme at last.
VELOCIDADE DA MINHA LOJA FICOU HORRIVEL COM ESSE APP, NÃO INDICO NINGUEM AO MENOS SE QUEREM TER DORES DE CABEÇA
Hi,
I am sorry to hear your feedback. Did you check your site speed before and after installing our app? Because our SEO Suite app cannot lower your site speed, it even helps improve site loading speed by optimizing images, pre-loading the pages. Other functions of the app help to improve site ranking on Search result.
I wanted to reach out and assist you in finding out what is the actual factor that makes your site speed worse. And we can give the best advice on how to optimize it.
I sent you a follow-up email so kindly get back to me to sort out this problem for you.
Regards,
Rainy from AVADA
really useful app and really fast support, helpful ! I recommend to everyone this app to improve your SEO
Hello,
Thank you so much for your review on our app and customer support.
I’m sure that improving your SEO ranking and sales is one of our company’s main priorities.
I would like to have a more in-depth conversation to help you make the best use of this app . I just sent you a follow-up email, please open your mailbox to get our message.
Best regards,
Daisy
I just installed this app on my site and had many questions. Hana checked took my basic info for my site and checked and verified that all the features I have are installed and activated!!! I'm thrilled, Hana has fantastic knowledge and applied that to my questions and to my site. Thank you very much!! Also Hana's response time is lightening fast
I like it so far seems good. I think I could recommend it I hope they make more free apps that help marketing
I just signed up and had some questions. Marcus helped me well! Images got optimized pretty fast. Looking forward to learn more what the app can do for me.
This app help me so much with the image optimization, HTML Sitemap, Social Meta and the SEO Analysis. I Love it!!