Avada SEO Speed Image Optimize
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
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I am new to SEO and website building, but I have had great support from Audrey and Anivia at Avada SEO. The app seems fairly straight forward and easy to setup, but it helps having support on hand to answer all my questions. Highly recommend.
I recently had the pleasure of working with Mia from Avada, and I can't recommend her highly enough! From the moment we started, Mia was incredibly knowledgeable and attentive to my needs. She took the time to understand my goals and provided clear, actionable guidance that made a significant difference in my project. Her responsiveness and willingness to go the extra mile truly set her apart.
Mia's expertise in the platform was evident as she navigated complex issues with ease, offering solutions that were both effective and efficient. I felt supported throughout the entire process, and her positive attitude made working together a fantastic experience.
If you're looking for someone who is not only skilled but also genuinely cares about helping clients succeed, Mia is the perfect choice. Thank you, Mia, for all your hard work and support—you're an invaluable asset to the Avada team!
Thank you so much for this amazing feedback! We’re thrilled to hear how much Mia’s support and expertise contributed to your project’s success. We’re lucky to have her on our team, and we’re always here to provide the same level of support whenever you need it!
Really great and helpful app when it comes to the most important thing which is the seo optimization. i also want to point out its great support which helped me a lot.Huge thanks to Penelope and technician William
Thank you for your wonderful 5-star review! 😊 We're so glad to hear that you had a great experience. We're here to support you anytime you need us—thanks for being such an awesome customer! 🙌
The AVADA SEO Suite app available on Shopify is a tool that significantly facilitates the optimization of online stores for SEO. As an online store owner, I appreciate the comprehensive features this app offers, which help improve my site's visibility in search engines.
Features
AVADA SEO Suite offers a wide range of tools that enable the optimization of all SEO aspects in an online store. Features such as:
Automatic metadata generation: The app automatically creates meta titles and descriptions, saving a lot of time and effort.
Image optimization: The image compression tool helps improve page load times, which is crucial for user experience.
URL structure: The app allows easy management and optimization of URL structures, which is important for better indexing by search engines.
Page speed monitoring: A feature that regularly checks the page load speed and suggests improvements.
Support
One of the greatest advantages of AVADA SEO Suite is the exceptional quality of technical support. The support team is available 24/7, and every reported issue is resolved quickly and professionally. I would especially like to highlight Rosa, who is incredibly helpful. Her knowledge and commitment to solving user problems make using the app even more enjoyable. Rosa is always there to help, offering practical advice and support in SEO optimization.
Conclusion
AVADA SEO Suite is an essential tool for every Shopify store owner who wants to improve their SEO and increase site traffic. With extensive features and exceptional support, especially from Rosa, this app deserves the highest rating. If you're looking for a reliable SEO tool that offers top-notch support, AVADA SEO Suite is the perfect choice.
Link to the app: AVADA SEO Suite on Shopify
Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you find the Avada SEO Suite and its features helpful for optimizing your online store. It's wonderful to know that Rosa provided exceptional support and made your experience even better. We're here 24/7, so feel free to reach out if you need any further assistance!
Impressed by the 4.9 rating, I installed this app on the 5th and allowed theme customization to enhance speed. Suddenly, conversions dropped, but our developer fixed it on the 7th. The next day, all our listings vanished. Reporting to Avada revealed their theme customization was causing errors with our filter app, which Avada then rectified. The website's speed improved by 0.5 seconds, yet errors persisted, leading to significant revenue loss.
The support agents were responsive but consistently denied any issues caused by their app. Meta could not retrieve URL parameters, resulting in a dead ad performance.
After uninstalling Avada, the problems ceased. I advise caution or avoidance when considering installation.
Dear Espanshe Team,
I want to sincerely apologize for the disruptions you experienced while using Avada SEO Speed Image Optimize. It is never our intention to cause any inconvenience that might affect your store's performance, and we fully understand how important it is for your business to operate smoothly.
Upon review, it appears that the speed-up feature may not have been fully compatible with certain apps you are using, which contributed to the issues you faced. While the feature is designed to enhance performance, we understand that there can sometimes be trade-offs, and unforeseen interactions with other apps may occur.
Please rest assured that this is a rare case, and we are constantly working to ensure our app is compatible with as many third-party apps as possible. In instances where compatibility issues arise, these can typically be resolved by disabling specific features, allowing your site to return to normal functionality. Also, our technical support team is always available to assist, ensuring that the app integrates seamlessly with your store's setup.
Your feedback is valuable to us, and we are committed to refining the app to prevent similar issues in the future.
Thank you again for your feedback, and we look forward to assisting you in the future should you give us another chance.
Best regards,
Esther
Customer Success Lead
Audrey did an outstanding job in resolving the issue I encountered with my Shopify store. She quickly identified the problem and provided a perfect solution that restored the proper display of the text with icons in the footer. Her professionalism, clear communication, and swift action made the entire process seamless and stress-free. I’m incredibly satisfied with the support I received and highly recommend Audrey for her expertise and dedication. Thank you, Audrey, for your excellent service!
Thank you so much for your kind words! We're delighted that Audrey was able to resolve your issue and provide excellent service. We're here anytime you need further help!
This app is great. The customer service is so good. Hana the customer representative helped me resolve all the issues and her reply was prompt.
This is a terrible piece of software. Do not use any of its features. Without your knowledge, it can delete all your store's images and content, and the site you worked so hard to build will be gone.
Additionally, using its features requires the manual operation of their customer service staff. The ridiculous part is that their staff member, Penelope, kept asking me for my URL without explaining what she needed it for. After finally getting it, she went off duty… Then another person took over, wasting more time. In short, do not use this software under any circumstances.
Hello Unicher store owner,
I sincerely apologize for the unsatisfactory experience you had with Penelope during support. We acknowledge that she could have handled the situation better by addressing your questions correctly without going back and forth and following up more effectively. She takes full responsibility for this, and she wants to personally apologize for the inconvenience caused. We’ve taken steps to ensure better communication and avoid unnecessary delays and confusion in the future.
Regarding the loss of images, after thoroughly reviewing the situation, we can confirm this issue was not caused by the app. According to the app's history, you used the Speed Up feature on a duplicate theme, which was not published, meaning no changes were made to your live site. Additionally, the Free plan only allows for the Basic Speed Up mode, which has minimal impact and cannot cause such issues. Furthermore, once the app was disabled, all its features were deactivated, yet the problem persisted, indicating that the issue was unrelated to the app and merely a coincidence.
As for the misunderstanding about using the app's features, please note that all of our features come with detailed user guides, allowing users to configure them on their own. Customer service is only there to assist when necessary, but manual operation from our team is not required for using the app's features.
We are glad to hear that your website has now returned to normal. Moving forward, we'd really like to turn your negative experience around – we wholeheartedly believe in this app and our customer-centric approach. SEO is undoubtedly a long-term strategy, and while it can be challenging for stores to see immediate results, it’s a process that requires time to yield outcomes. Since your store has launched recently, I believe there is room for improvement and plenty of opportunities for success. We are here to help ensure you get the most out of the app.
Best regards,
Esther
Customer Success Lead
Ricky assisted me with the online chat service the Avada SEO provides. He was quick, easy to understand and provided a tutorial of how to update the fixes needed to ensure my website ran quicker and more efficient.
Very Transparent and eay to operate APP. Lydia have been very helpful as always
Thank you! We're glad to hear that Lydia has been helpful, and we appreciate your kind words about the app.