11 Aralık saat 15.00’te (UTC) Shopify App Store’un bazı işlevleri planlı bakım işlemi nedeniyle sınırlandırılacaktır. Lütfen tekrar ziyaret edin. Kısa bir süre içinde yeniden çalışmaya başlayacağız!

Avada SEO Image Optimizer , 5.754 değerlendirme

Toplam puan
Puan düzeyi başına sayılar
  • Puanların %95 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
29 Kasım 2023

Support is excellent but the app was not helpful. Initially our Page Speed was as high as 60 for the mobile version our site but later it fell to 27. We contacted them and they made a few changes here and there but could not take it beyond 40. We were told to remove certain apps and removed the non-essential ones but didn't make much of a difference. I am thankful to Emily and her team for all the help and support, but we can't keep continue to pay for an app that doesn't works.

Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 ay
28 Ekim 2023

After using its free trial the app tried to automatically charge my card. I tried to contact the developer many times, but I could not reach. They do not respond via e-mail. The support team is dysfunctional. Even though I wrote about the problem many times, they could not offer a solution. They usually ignore this. Finally, one of them said they would refund me after paying the money. So I did as I was told. However, even though more than seven days have passed, I have not received a refund. I still cannot reach the help center about this situation. I paid for it even though I didn't use it. As a result, I do not recommend the application.

Prime Shopping Spree
Uygulamayı kullanma süresi:Yaklaşık 1 ay
10 Ekim 2023

App is not that easy to use. Support is very slow and almost sometimes never responding. it has been 2 weeks now where I cannot use the app or login to make any edits or changes. I emailed and contacted them several times and go no response. I have been wasting money now on this app for so long. I would not recommend it.

Oo Spa
Uygulamayı kullanma süresi:4 ay
Avada yanıt 19 Ekim 2023

We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you.

I have sent an email to your mailbox. Please help me check our message and solution to make the best use of it

Many thanks for your collaboration and we hope to sort it out for you soon

Best regards,
Avada Support Team

5 Ekim 2023

Gosh !This software company is going to really drive me to pieces.
The attitude of the customer service staff is very good. The efficiency of the engineers and background staff cannot be said to be very poor. They can only be said to be not working.
I have been repeatedly delayed for a month. Should I continue to spend unnecessary money?
You are exaggerating.

Luxury Venus
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 ay
Avada yanıt 19 Ekim 2023

We sincerely apologize for any inconvenience you've experienced. We understand your frustration and have already reached out via email to address your concerns. Your feedback is invaluable, and we are committed to resolving this matter promptly. Thank you for your patience.

Best regards,
Avada Support Team

30 Eylül 2023

I initially tried a different Avada app and was disappointed, but decided to give the company another shot. Initially, things seemed promising, but then my website's speed scores plummeted to below 30%. When I reached out for support, they requested access to my store and attributed the issue to changes in Google's speed policies. Despite claiming to work on the issue for over a month, there was no improvement, and they continued to blame Google. Moreover, they never took the initiative to contact me unless I reached out first.

Based on my experience, I can't recommend Avada products. The service was lacking, to say the least.

ps: I have used this app more than 3 months, but they asked me to remove it before removing the code.

Studio Moien
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Avada yanıt 4 Ekim 2023


Thank you for your review. We would like to acknowledge that there have been recent changes in Google Page Speed that have impacted our service. We want to clarify that we are not placing blame but rather highlighting the current situation. It remains our responsibility to address any bottlenecks, and we acknowledge that despite our best efforts, we have not been able to find a comprehensive long-term solution until now.

This experience has been a valuable lesson for us and we are committed to continuous improvement.

Please accept our warmest regards, and rest assured that we are wholeheartedly committed to addressing any concerns you may have. We eagerly anticipate the opportunity to assist you in the coming time

Please check your email box for further update

Best regards,
Avada Support Team

25 Ağustos 2023


Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
26 Eylül 2023

I regretfully installed the Avada SEO Shopify app with the hope of boosting my store's performance. However, my experience with this app has been nothing short of frustrating and disappointing.Before installing the Avada app, my store had a commendable speed score of 75. However, the moment I added this app to my website, I noticed a significant drop in speed, which was truly disheartening. My store's speed plummeted to 60, rendering it slower than ever before.I reached out to the Avada support team immediately, and they assured me that my issue would be resolved within 48 hours. Unfortunately, those 48 hours came and went, and my problem remained unsolved. My store's speed did not improve, and I felt like I was stuck in limbo.To make matters worse, when I contacted the support team again after the initial 48-hour period, they told me it would take an additional three days to resolve the issue. This was incredibly frustrating, as my business was suffering due to the slowdown in website performance caused by this app.Ultimately, I decided to uninstall the Avada SEO app, as it not only failed to deliver on its promises but also caused harm to my store's speed and user experience. I am genuinely surprised that this app has received high ratings, as my experience with it was far from positive.In conclusion, I strongly advise against using the Avada SEO app. It proved to be a waste of time and had a detrimental impact on my store's performance. I hope others can learn from my experience and avoid the frustrations that I had to endure.

Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 gün
Avada yanıt 5 Ekim 2023


Thank you so much for taking time to give us a constructive feedback.

Our SEO expert has contacted you and is helping improve the Store speed. Kindly keep in touch so that we can assist you better. Our analysis has revealed that the second slide show on your homepage is currently being lazy-loaded. This could potentially be a contributing factor to the issue of Largest Contentful Paint (LCP) and overall score. With our expertise, we anticipate significant improvements that can elevate your site's speed score to 75 or even beyond. We would appreciate your thoughts on our proposed solution.

We genuinely hope to hear from you soon and are eager to seize the opportunity to make a lasting positive impression. Your feedback and collaboration are invaluable to us as we work together to achieve your website's speed and performance goals.

Best regards,
Avada Support Team

20 Kasım 2023

My speed score plummeted over 10 points after I installed this app. When I told this to support they answered that their "speed up features are only available on paid plan". I didn't need speed up features before this.

Cassie's Critters & Creations
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 19 saat
Avada yanıt 25 Kasım 2023

Dear Cassie's Critters & Creations team,

Firstly, we sincerely apologize for any negative impact our app may have had on your speed score. Your feedback is incredibly valuable, and we are dedicated to swiftly resolving this issue.

We want to acknowledge any confusion resulting from our response regarding the "speed-up features." It seems there was a miscommunication, and we thank you for bringing it to our attention.

To address your concerns and ensure a resolution, we would like to offer you a complimentary review of your setup to identify and rectify any performance issues. For a more in-depth investigation, could you please provide additional details about the Google report indicating a drop in your speed score after enabling the app? This information will greatly assist us in expediting the resolution process. We also genuinely hope that you can consider re-installing the app in order to work toward the best solution.

If you are open to this review, please let me know, and we will provide the necessary support to enhance your experience.

Thank you for your understanding, and we appreciate the opportunity to address and improve your experience with our app.

Best regards,
Avada Support Team

22 Ağustos 2023

This app is a waste of money. It doesn't work as described, it duplicated photos of products, and my website is not faster and optimised. I asked for help many many times, no solutions, no answer at all! Be aware!

WOO .Design
Uygulamayı kullanma süresi:2 ay
4 Ekim 2023

Very bad experience.. After installing app when I started image optimization than it stuck after some time... After contact customer care it start ... Again after some time it stop... No technical team available to resolve issue instantly. As per customer care she said me to wait 2 to 3 days for resolving issue. Very discouraging experience...

Nexa Fashion
Uygulamayı kullanma süresi:Yaklaşık 2 saat
Avada yanıt 19 Ekim 2023

We're genuinely sorry to hear about your experience. Your frustration is understandable, and we apologize for the inconvenience. We've already sent you an email to address this issue promptly. Your feedback helps us improve, and we're committed to resolving this matter as soon as possible. Thank you for your patience.

Best regards,
Avada Support Team