Avis Product Options, Variant
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Excellent customer support, and very easy and intuitive app. We have used another customization app before since 2020, but it was horrible. This one is just perfect. Also great thanks to Chloe from customer support!
Great day to you, Waagemann!
We're thrilled to hear that you're enjoying our app! It's fantastic to know that Chloe from our customer support team was able to assist you effectively. We're committed to making your experience as smooth as possible. If you need any further assistance, don't hesitate to reach out. Thanks for choosing us!
Best wishes,
AvisPlus Product Option Team
Amazing app!
To think so much functionality comes for free. This app will probably be my go-to app for a long time for making product customisations.
And the support staff is quick to answer your queries.
Thanks ANDREA and LUCY for your support to help me get a better idea of how things work! <3
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app's features and finding it a valuable tool for your store's customizations. Andrea and Lucy were happy to help you get set up and are always here if you have more questions. We're excited to be a go-to resource for you as you continue to grow!
Best wishes,
AvisPlus Product Options team
The app works perfect for creating so many variant options and I love the flexibility. I've needed assistance a couple of times from support and they have been very quick to respond and resolve any issues.
Great day to you, Thousand Mile Designs!
Thank you for your feedback! We're thrilled that our app is helping you create the variant options you need. It's great to hear our support team has been responsive and able to resolve any issues promptly. If you ever need further assistance, we're always here to help!
Best wishes,
AvisPlus Product Option Team
I love the app a lot! Although i am just using the free plan but they are super helpful and fast! Thank you Lucy!!!
Great day to you, YB Leather!
We're delighted to hear that you love the app! Even on the free plan, we strive to provide top-notch support. Thank you for your kind words, and we'll be sure to share your appreciation with Lucy!
Best wishes,
AvisPlus Product Option Team
I ended up uninstalling this app, just due to the constant frustration of the "support" team informing that an issue was resolved, that actually wasn't; and they dragged it on for 3 DAYS!!
I've been VERY understanding and patient and I don't feel VALUED as a customer from the support team.
There are so many more apps with so many features, even included in Free plans, that I could use and that's exactly what I'll do!
The support team didn't make me feel "supported" as a customer. The issues that this app was reflecting on my LIVE site has caused so much confusion with my customers and IM SO OVER IT!!
This app has wasted my time entirely!! UGHHHH!!!!
We’re truly sorry to hear about your experience and understand your frustration. We appreciate your patience, and we apologize for the inconvenience caused during the support process. When multiple product options apps are installed simultaneously, unexpected issues can arise, which may have contributed to the challenges you faced.
Our team has sent you an email outlining potential solutions, and we would love the opportunity to reconnect and provide further support. Your feedback is valuable to us, and we are committed to ensuring a smoother experience going forward. Please get back to us at help@avisplus.io.
Best wishes,
AvisPlus Product Option team
I am so happy with this app!
It is so customizable, a ton of option.
Recently made the switch from another app, which was an absolute headache.
Everything works!!
Helpful support
We're thrilled to hear you're enjoying the app and all its customization options! It’s fantastic that the transition has been smooth and free of the headaches you experienced before. We're here whenever you need support, so don't hesitate to reach out. Thank you for choosing us!
Best wishes,
AvisPlus Product Options team
Emily was very helpful with customization I needed for my website!
Thank you for sharing your experience! We're delighted that Emily could assist with the customizations for your website. We’re always here to help you get the most out of the app!
Best wishes,
AvisPlus Product Options team
Very nice app, and customer service is awesome they resolve the issues on time.
Thank you so much for your feedback! We're happy to hear that you’re enjoying the app and had a great experience with our customer service team. Resolving issues quickly is a top priority for us, and we're glad we could meet your expectations!
Best wishes,
AvisPlus Product Option team
Lucy is very helpful, and they truly try to help you sort things out if you are not satisfied. Great app!
Thank you for sharing your feedback! We're delighted to know that Lucy’s assistance made a difference, and we’re glad you're enjoying the app. Helping our users get the best experience possible is always our priority—reach out anytime you need support!
Best wishes,
AvisPlus Product Options team
Lucy and the Avis Product Options platform is absolutely amazing. One of the best product variant options available, and each time I needed help with the simplest request lucy was prompt polite and easily handled my requests.
HIGHLY RECOMMENDED !!!!
Great day to you, Brandfusion!
Thank you for your glowing review! We're thrilled to hear that you find our Avis Product Options app to be one of the best for product variant options. Lucy and the team are dedicated to providing amazing service, and it's great to know she handled your requests so well. Your high recommendation means a lot to us. If you need further assistance, we're always here to help!
Best wishes,
AvisPlus Product Option Team