Avis Product Options, Variant
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I recently had the pleasure of experiencing excellent service from this company. The team was professional, courteous, and knowledgeable, and they went above and beyond to ensure my needs were met. I highly recommend this company and will definitely be using their services again in the future.
Hi Kick Draws,
Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Luffa
Avis Support Team
I previously edited the code in the theme code for a personalised text box which was fine. But this app enables you to do far more, design, create more then one text box, placeholder text etc. They also helped me with a feed into order printer app, so i can bulk print orders off. Before I had to print off orders one at a time using the manual coding method. Only issue I have found was if an option has an additional cost, that cost is only added if paid via the cart/checkout process. You will need to switch off dynamic payments as it will not add any extras that way. I have instead created variants for these options that have additional charges which gets around the issue and still have paypal apple pay etc. Communication and help: I have needed support even on a bank holiday and they have gone into my site and sorted any issues out very quickly. Some apps may say they work and not have any issues but until you need support you dont know how good they are. these guys have been fantastic. Speed: This app is worth a slightly slower load time, testing has showed ranges from 200ms to 800ms which the guys are working on for me. The fact customers can clearly input their options will increase conversions.
Dear Sprinkled with Magic💕
Thank you so much for your very detailed feedback☀️It is such a huge motivation for us to keep working restlessly to enhance our product's quality. I hope that your store will perform well in the future and thanks again for choosing us as a part of your journey.
perfect application and perfect customer service. He helped me instantly , without any problems. I Recommend this app , and it's absolutely FREE !!
Good day to you,Wear4u!
Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
Avis Support Team
Great App, easy to use & plenty of options! Good support help but frustrating to have to wait for Add charge to be added. All in all really good app!
Great day to you, adaptium!
Thank you for your wonderful feedback on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Judy
AvisPlus Support Team
The Customer Service is NOT always available. They say 8am-6pm for live chat, but that is definitely not for any US time zones. Email help takes time, so when you have an issue with your store, the live customer support is not available and you have to stay up into the night to get a live person to help you. On 5/25/23 they upgraded a feature and it does not work at all. Again, no customer support to help, so I have to disable items from my store and stay up late so I can get this fixed. I know it's free, but you get what you pay for.
Good day to you, Ellebell Design Company!
This is Artemis from the Avis Product Option Team. Thank you for your constructive review and I am sincerely sorry that this happened and we could not support you in a more timely manner.
The situation has been resolved completely and I have sent you an email with further detailed information.On top of that, I have also raised a request to our manager to expand our team size so that we can cover all the time frame to assist our customers better. One more time, I sincerely apologise for this limitation.
I’m looking forward to hearing back from you so we can get in touch and work together to make sure that everything is working alright for you now.
Your success and satisfaction is always our top priority.
If you need any further support with our app, please reach out anytime via Email (help@avisplus.io), we'd always be more than happy to help.
Wish you all the best!
Artemis
Avis Support Team Manager
This app is really impressive! I was looking for an app that allows me to do a simple price add-on option to my products. Support was immediate, with Artemis replying almost instantly and helping me activate one of the features in just less than 5 minutes. Thanks ARtemis!
Good day to you, The Air Gear!
Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Artemis
Avis Support Team
Very good apps that help me to design my website for made to order products. Very nice! It would be a better one
Hi Hannahleather 🙋🏻♀️,
Thank you so so much for your lovely words! We're super thrilled to know that you like the app and it works well for your store. With your precious feedback, we're encourage to work tirelessly to improve our app. I'll surely keep you informed of upcoming features 😎. Hope you have a wonderful day ahead!
Sincerely,
Artemis & members of AvisPlus.
team avis is really helpful and did what we needed , special thanks to Luffa and Jayden as well as artemis they setup the app for us and helped us as much as we needed, Thanks Team Avis
Great day to you, K&J Custom Dog Crates!
Thank you so much for your wonderful review. Your support and approval mean the world to our team. We will work harder every day to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Luffa
Avis Support Team
De app werkt goed en kent functionaliteiten die andere apps niet hebben. Als ik een aanpassing wens in het product dan is support altijd bereikbaar en antwoord zeer snel met een oplossing, of de aanpassing wordt gemaakt!
Good day to you, Biologischetuinplanten!
Thank you for your kind review and support for our team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Crisp, Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
AvisPlus Support Team
Out of all the apps I used this one is the best working and their support is so good. Highly recommend to everyone.
Great day to you, Brighto Paints Demo.
Thank you for taking your precious time to give us such a wonderful review. Our staff is overjoyed to have been able to support a business owner like you and be a part of your stunning store.
Please get in touch with us via live chat or email at help@avisplus.io if you need any additional help. We are always ready to help. Our top priority is providing you with the best service possible!
All the best,
Artemis