Avaliação geral
4,8
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
1 de setembro de 2023

Really good support to as system that will make my job much easier.

JonasPhilippe
Suécia
3 months usando a aplicação
Questão respondida por BSS Commerce 6 de setembro de 2023

Thank you so much for your 5 star rating!

We are so pleased to hear that our support system is making your job much easier. It is great to know that our support has been helpful and valued.

Thank you for your support!

3 de agosto de 2023

Brilliant experience with the BSS team so far. The support team has been incredibly helpful and the app itself is impressive. The store hasn't gone live yet, however everything has performed well in tests so far. Would definitely recommend this app for any store with wholesale needs.

NFTC
Austrália
2 months usando a aplicação
Questão respondida por BSS Commerce 11 de agosto de 2023

Thank you so much for the 5 star rating!

We are extremely pleased to hear that you have had a brilliant experience with our BSS team. It's wonderful to know that the support and app have been incredibly helpful and impressive to you, and that our products are in good standing. We take great pride in providing a quality service and are glad you would recommend our app to any store with wholesale needs.

Thank you again!

3 de julho de 2023

Highly recommend this app. Lot's of great features and tools, but best of all is the customer support. They're always available and eager to help. Thanks team!!

Bloomgrove
Austrália
4 months usando a aplicação
Questão respondida por BSS Commerce 4 de julho de 2023

Thank you so much for your 5-star rating!

We are really grateful for your kind words about the features and tools our app offers, as well as the outstanding customer support provided by our team. It is immensely valuable to us and we appreciate your recommendation.

Thanks again!

12 de julho de 2023

Customer support is so nice! and they fulfilled all my requests, with good communication back and forth - i can definitely recommend these guys. Good support, a great app.

miniSERVIETTEN
Dinamarca
5 months usando a aplicação
Questão respondida por BSS Commerce 17 de julho de 2023

Thank you so much for your 5 star rating!

We are thrilled to hear that our customer support was helpful and responsive and our app was great.

We really appreciate your recommendation - it means the world to us!

24 de julho de 2023

Helpful service in fixing a minor formatting issue on the B2B portal page. I sent them a screenshot, they fixed it right away. Overall I like the B2B portal app and especially the B2B Wholesale solution app. Works very well for our needs.

DermOrganic Official Shop
Estados Unidos
About 1 month usando a aplicação
Questão respondida por BSS Commerce 27 de julho de 2023

Thank you so much for your 5 star rating!

We're glad to hear that our helpful service in fixing your minor formatting issue on the B2B portal page was able to help.

We're happy that you enjoy the B2B portal app and especially the B2B Wholesale solution app!

19 de junho de 2023

Love this app. Ideal if you have specific items for clients who order on a regular basis. I can thank enough the customer service; they have been top draw with our requests and very helpful.

My Elements
Reino Unido
About 2 months usando a aplicação
Questão respondida por BSS Commerce 20 de junho de 2023

Thank you very much for the 5-star rating!

We are delighted that you love this app and find it ideal for ordering regular items for your clients. Your kind words about our customer service is truly appreciated; we strive to provide the best service possible.

Thank you again for your awesome review!

19 de dezembro de 2023

you cannot do anything with the free trial. thats a joke. looking for a replacement for app that we have but obviously this will not help us figure it out.

Little Traverse Tileworks
Estados Unidos
3 minutes usando a aplicação
Questão respondida por BSS Commerce 20 de dezembro de 2023

Hi there,

This is Jonas - Customer Support Lead from BSS Commerce. On behalf of the team, I'm so sorry for the inconvenience that you are facing with our app.

However, there seems to be some misunderstanding here regarding our app's trial period. Kindly understand that our trial will only be available if you subscribe for a plan. For example, if you subscribe for the Advanced Plan, you will have 14-day free trial and have access to features included in that plan.

In this case, hopefully you can give us another chance by re-installing the app so that we can help you with the setup and revise your experience with our app. Our team is eager to assist you much further to make use of the app for your business.

Looking forward to hearing from you again very soon!

9 de junho de 2023

Great way to provide Net Payment options to your wholesale customers accustomed to Net Terms. Definitely would recommend!

Farm Hounds - Wholesale
Estados Unidos
2 months usando a aplicação
Questão respondida por BSS Commerce 15 de junho de 2023

Thank you so much for your 5-star rating!

We really appreciate you highlighting how our Net Payment options are great for our wholesale customers accustomed to Net Terms. We are thrilled to hear that you would recommend our services!

30 de abril de 2023

Has helped us scale our wholesale using their platform. We use net30 or net45 depending on contract with customer and easy to change between.

Combat Iron Apparel
Estados Unidos
4 months usando a aplicação
Questão respondida por BSS Commerce 10 de maio de 2023

Thank you so much for your 5 star rating. We are so glad you've found our platform useful and able to help you scale your wholesale operations. It's great that you can easily switch between net30 and net45 depending on the contract with customers. Thank you for your support.

23 de agosto de 2023

the best app for b2b & whs customers, and the live supoort chat is one of the best i know, great jobs from you!!!

svenjack-B2C-TEST
Áustria
6 months usando a aplicação
Questão respondida por BSS Commerce 31 de agosto de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!