Avaliações (122)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
13 de setembro de 2023

great customer service. Jennie P in particular has always been there to help!

Rickey's Jerky Wholesale
Estados Unidos
20 days usando a aplicação
Questão respondida por BSS Commerce 15 de setembro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

21 de setembro de 2023

outstanding customer service

99 Cent Printing
Estados Unidos
3 months usando a aplicação
Questão respondida por BSS Commerce 27 de setembro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

19 de dezembro de 2023

you cannot do anything with the free trial. thats a joke. looking for a replacement for app that we have but obviously this will not help us figure it out.

Little Traverse Tileworks
Estados Unidos
3 minutes usando a aplicação
Questão respondida por BSS Commerce 20 de dezembro de 2023

Hi there,

This is Jonas - Customer Support Lead from BSS Commerce. On behalf of the team, I'm so sorry for the inconvenience that you are facing with our app.

However, there seems to be some misunderstanding here regarding our app's trial period. Kindly understand that our trial will only be available if you subscribe for a plan. For example, if you subscribe for the Advanced Plan, you will have 14-day free trial and have access to features included in that plan.

In this case, hopefully you can give us another chance by re-installing the app so that we can help you with the setup and revise your experience with our app. Our team is eager to assist you much further to make use of the app for your business.

Looking forward to hearing from you again very soon!

2 de fevereiro de 2022

Big thumb up to the app, the developer team - tech guys (Leorio) and the assistance (Steph) which are always very kind and able to help you. Great work guys

Area Rivenditori
Itália
Over 2 years usando a aplicação
Questão respondida por BSS Commerce 15 de fevereiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

26 de novembro de 2021

The wholesale apps are perfect for my overly complicated situation. Its why I went with them. They took the time, as they (Steph is amazing) continue to do for me even now, many weeks after the fact as I'm still leaning on them to help me brainstorm and implement custom modifications they always figure out for me how to make work. Steph has somehow never grown impatient with me.. or wait. Never shown the impatience I assume she simply must be feeling by now dealing with me. Just accommodating. Always. Still. Still! Oh and apps work wonderfully too. If they cannot, they will make it so (Tuli). Thanks ya'll

Triple Three, Inc.
Estados Unidos
About 2 years usando a aplicação
Questão respondida por BSS Commerce 8 de dezembro de 2021

Thanks for your kind words.

Enjoy our B2B apps now and let me know at sales@bsscommerce.com or Live Chat in case you need further support from our team.

Best,

Steph and BSS Commerce Team.

29 de junho de 2022

Setting up our wholesale store this app has some great functions and was easy to install. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result - update will follow if needed. Thanks as well to Jonas and the team that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (special thanks to Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang). Keep up the great customer support.

Dudes Factory B2B
Alemanha
Almost 2 years usando a aplicação
16 de fevereiro de 2022

Great customer service always helping, taking note of customer needs and mods, good features, doesn't seem to affect page speed,

HoReCatarvike.fi
Finlândia
Almost 2 years usando a aplicação
Questão respondida por BSS Commerce 17 de fevereiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

15 de junho de 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Amoreo
Países Baixos
Over 1 year usando a aplicação
17 de janeiro de 2022

I use this app to set up quick order forms for my customers. The support from the Emma and the development team is fast and they were easy to work with.

Rondo Products
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por BSS Commerce 18 de janeiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

24 de fevereiro de 2022

So far my experiences with this app is really good. Especially because of the very helpful team, which has been a big help in setting up the everything according to my needs :) Thanks Jonas from support and Madu and Ly Tuan Linh from the tech team.

TURTLE®
Dinamarca
About 1 year usando a aplicação
Questão respondida por BSS Commerce 3 de março de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!