B: Wholesale Customer Accounts
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excellent customer service, the app meet all of my expectations.
The service team from this developers even helped me do some of the html customizations.
Thanks a lot
Thank you so much for your amazing rating! We are glad to hear that our excellent customer service, app, and the service team's HTML customizations all met your expectations. We appreciate your feedback and your continued loyalty.
Easy to use and amazing support from Jena and her team! We're very happy with the way everything was handled and the onboarding process.
Thank you for your 5 star rating!
We are thrilled to hear that you had an easy and amazing experience with our support team. It is our goal to make the process as smooth and enjoyable as possible for our customers.
We are delighted that we were able to meet your expectations!
Great support! Very great at reaching out and making sure you feel taken care of. Emma was very friendly!
Thank you very much for your 5-star rating! We are greatly encouraged by your kind words and are happy to hear you had a great experience with our agent. We strive to make our customers feel taken care of and hearing your positive feedback is a wonderful affirmation of our efforts. Thank you again!
Excellent App, seamless transitioning for net terms and aesthetically takes on your theme settings. Emma and Ly Tuan Linh were most helpful.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
great customer service. Jennie P in particular has always been there to help!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
For someone new to Shopify, BSS Commerce has been super helpful for me. I’ve worked with a lot of developers and designers on web projects in my past and these guys have been really on the ball.
I needed a solution to handle my customer onboarding. Since the out of the box Shopify login only handles a limited amount of inputs I need to capture additional customer information when users create accounts. Emma, Hoang, and Nguyen have been very helpful and accommodating to my numerous requests. They tirelessly toil to make sure that I’m getting everything I need.
My business is a wholesale only business and we service a wide variety of customers. This means that I need a user interface that is easy to use for all types of users at different levels of technical ability. Each time I reach out to the team at BSS they respond promptly and are eager to help me accomplish my goals for my site. I’ve needed a lot of help to get up and running so far. Emma is punctual with her responses and her developers Hoang and Nguyen have simple solutions for me.
Thank you so much for your kind words and taking the time to drop us a 5-star review! We really appreciate it. It's wonderful to hear how our team has been so helpful and accommodating to your requests. We'll make sure they know how much their hard work has been appreciated.
i had a great support from emma and the technicians (Vu Phi Hung and Cuongnvm); they helped me to configure the app with the goal that i wanted to reach with the app and Emma has been every time very fast to answer me. great service and this app is perfect for a b2b shop.
Ho avuto un grande supporto da emma e dai tecnici (Vu Phi Hung e Cuongnvm); mi hanno aiutato a configurare l'app con l'obiettivo che volevo raggiungere ed Emma è stata sempre molto veloce nel rispondermi alle problematiche che incontravo. ottimo servizio e questa app è perfetta per un negozio b2b. raccomandata a tutti.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I used this app in combination with B2B wholesaler solution. The support team helped us to customize the portal. The design fits perfectly with our website. Furthermore, they assisted us throughout our project and was very reactive. Emma answered all my questions and accompanied me throughout the project!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Jonas N. | Customer Support Executive is an amazing supporter and his dedication is much appreciated, in every problem and gap I was facing with the app, his team was directly jumping in and making my life easier. Great app for credit customers, place an order now and purchase late. totally recommended!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app.
She was able to help me troubleshoot the Net Terms feature and help recommend solutions for the challenges that I faced.
Thank you so much for your 5-star rating!
We are glad to learn that our agent's assistance during your trial period was helpful, prompt, and knowledgeable. We will ensure to continue to provide our customers with such exemplary service.
Thank you again!