Değerlendirmeler (132)

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22 Nisan 2022 tarihinde düzenlendi

I had a great first introduction to BSS. Emma (the support team) called me & introduced the B2B Portal system for me. After this great introduction I decided to try it. As Im not a good tech, I needed help to fully setup the system, and the whole team was very quick & easy to work with.
I specially want to thank tech Minh Tri & Hoa Xuan Duong. The whole system fits our needs, and I like that the clients have easy access to B2B prices as well as our B2C clients. So we didn't need to redo everything into to collections. We have used the systems of BSS for 2 months soon, and we are very happy with the functions. It fits our needs today. Thank you again for doing everything for us - & a major thanks for redo everything when we redesigned out new theme ;)

Hunde Fitness
Danimarka
Uygulamayı kullanma süresi:10 ay
BSS Commerce yanıt 21 Nisan 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

17 Şubat 2023

I don’t usually post reviews but with this app I felt I really needed to share our experience. Our store had a few custom requirements and the support has been very quick to respond and implement the desired fixes. I have seen that many app developers refer to excuses like “our app is not designed for this feature” but with BSS Commerce I have only seen willingness to understand and meet customer needs.

Big thanks to dev Hai Pham Dinh who quickly helped me with the customization of the Order form on my Portal. And a thank you to dev Cuong Nguyen Quoc who makes sure the Custom Prices is in sync with the portal.
The B2B Portal & B2B/Wholesale Solution app is great for anyone wanting to set up B2B function within their website quickly. Setting up wholesale pricing, custom online forms, hiding prices, etc… This app is an “all-in-one” app with fantastic support. I look forward to growing our business with the B2B Portal & B2B/Wholesale Solution app!

Pala Petfoods
Estonya
Uygulamayı kullanma süresi:9 ay
BSS Commerce yanıt 23 Şubat 2023

Thank you so much for such a great review and 5-star rating! We are so glad that with our app and support, you saw the quality and trust we take into offering products and services. It’s lovely to hear that our team has been able to meet your custom requirements and demonstrate our commitment to understanding and meeting customer’s needs. We are so proud of our team and we thank you for appreciating their support.

7 Nisan 2023

Very helpful app, it rapidly fixed our need to receive customer orders ad draft orders. The customer service is awesome, they understood our difficulties and issues and helped us via call and via their ticket service. Jena and the technician Cuong Ngo Quoc were responsive and really efficient, making quick modifications to the app to better run on our third-party theme, Shapes. All in all, we're very satisfied so far!

Organic Beer
İtalya
Uygulamayı kullanma süresi:9 ay
BSS Commerce yanıt 11 Nisan 2023

Thank you so much for your 5-star rating! We are truly grateful for your positive feedback and are very happy that our app was able to help you rapidly receive customer orders and draft orders. We appreciate your kind words about our customer service. Our agents worked hard to make sure your experience was a great one. Thank you for choosing us.

5 Nisan 2023

Emma and her team worked quickly to resolve an issue with our store, responding to our email request within the hour. They fixed the problem very quickly and kept our company updated by email so we always knew what was happening.
Very easy to contact Emma and her team, thank you for your support.

Rudy Project UK
Birleşik Krallık
Uygulamayı kullanma süresi:9 ay
BSS Commerce yanıt 11 Nisan 2023

Thank you for your five-star rating! We are so pleased to hear that our agents were able to respond to and resolve your issue quickly and efficiently.

13 Temmuz 2022 tarihinde düzenlendi

Wanted to add review as I have had such a good experience....
I needed some help installing the app and contacted the support team who were very helpful , went through everything without issue, explaining everything effectively. Even once installed everything going forward was talked through so I knew how to use the app effectively and had ensured I had no issue with questions going forward.,
The team are very knowledgeable and the support received is excellent. A big thank you to Nguyen Vu Manh Cuong, Nguyen Minh Dang and dev Vu Phi Hung ...Who gave amazing service. I WOULD definitely recommend this app to add to your Shopify as it does exactly what it says it does with no disappointment!! Great stuff

Ciaobrow
Birleşik Krallık
Uygulamayı kullanma süresi:7 ay
15 Haziran 2022

We are using this application to allow our business customers to place orders online for their specific products. The application has several features, at the start, it was overwhelming as it had so many features, that I didn't know where exactly to start, but after a few minutes, I was all set up. I've also dealt with their support team, specifically with Emma. I've worked with support teams of other applications, and unfortunately with those other applications, the response time was really, bad, but with Emma, I was getting fast and accurate responses. The resolution to my request was dealt with by Pham Dinh Hai, and in 1-2 days he had everything fixed! I'm more than happy with the service I've received, and how the application is working for us so far.

Tablet2Cases
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:7 ay
16 Ağustos 2023

If this app looks like it'll do what you want it to do, don't hesitate! The team behind BSS has given us the best service we've ever experienced on Shopify (over 8 years). Nothing is too much trouble. Based on our experience, they'll get you set up the way you want, to the best of their ability, and fast! They seriously deserve this 5 Star rating!

andAndrea Wholesale
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:7 ay
BSS Commerce yanıt 18 Ağustos 2023

Thank you for your generous 5-Star rating, we appreciate your positive review!

We are absolutely delighted to hear that our team has provided you with the best service you have experienced on Shopify. We are committed to setting up our customers the way they prefer and strive to do it with speed and precision.

Thank you again for your kind words!

26 Ocak 2022

Great app! I had a special request in order to make things easier for my wholesaler/dealers, and the team got it done within 48 hours! Great service and highly recommend for companies looking to do wholesale. Super easy, thank you both Leorio and Jonas for all the help!

Rebel Reaper Clothing Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
BSS Commerce yanıt 15 Şubat 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

21 Şubat 2023

Joy Nguyen, Nguyen Tien Hau and Trinh Viet Anh were all fantastic with the extra functionality we needed to be added to this already excellent app.

The communication with the team was clear, and fast and helped us to achieve what we needed. We needed to get the number of default addresses for each account increased from 100 as a lot of our B2B customers can have up to 500 unique shipping addresses.

If you have any issues or queries regarding the app please reach out to the team as they are fantastic and will work with you to the best of their abilities to make sure B2B wholesale meets your needs. I feel great knowing we can reach out to them if needed in the future!

Thank you!!

Ben - Gibsons Games

Gibsons B2B
Birleşik Krallık
Uygulamayı kullanma süresi:6 ay
BSS Commerce yanıt 23 Şubat 2023

Thank you so much for your 5 star rating. We're so glad to hear that you had a great experience working with the team and that they were able to provide the extra functionality you needed. We really appreciate your kind words and are always here to help in the future if you need anything. Thank you for trusting us!

23 Ağustos 2023

the best app for b2b & whs customers, and the live supoort chat is one of the best i know, great jobs from you!!!

svenjack-B2C-TEST
Avusturya
Uygulamayı kullanma süresi:6 ay
BSS Commerce yanıt 31 Ağustos 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!