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Great app. Had some set up issues but mostly due ot my error and customer service - June N was quick to not only help out but fllow up to make sure it was working properly for me after the fact.
Thank you so much for your 5-star rating! We are so glad to hear that you had a great experience with our app and that June N was quick to help and follow up with you. We appreciate your support!
Joy and her team went above and beyond to help us get several apps installed and offered to help with a lot of the backend stuff that I wasn't familiar with. So far the app does exactly what I need it to and if I ever have any issues I know they will be there to guide me. I highly recommend them!
Thank you so much for your five-star rating! We appreciate the kind words and are so glad that you are pleased with the app and our agents were able to go above and beyond to help you install several apps and offer their help with the backend stuff. We are very happy to know that the app does exactly what you need it to and we will always be here if you need any further help or guidance. Thank you again for your great review!
great assistance from Emma
The application offers many possibilities. It takes time to test them all, there is a bit of information missing in the documentation which causes difficulties. That's why i would put 4-stars rating.
Fortunately the support service is very responsive. I received excellent support from Jena Nguyen and developer Nguyen Tien Hau who quickly checked my issues and answered all my questions. Thanks ! They deserve my 5-stars rating.
By combining the B2B/Wholesale Solution + B2B login/lock & hide price applications, we were able to create a great B2B platform that we will be able to evolve as it is deployed thanks to the BSS Commerce applications.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I really like services provided by this company
, specially there support services are appreciatable,
I recently had some trouble with how this app interacted with my site. I contacted their customer service team and was blown away! Not only were they extremely helpful and knowledgeable about the product, but they were also able to help me resolve the issue in a timely manner.
The two individuals I spoke with, Jennie and Nguyen Van Luan, were truly a pleasure to work with. They answered all of my questions. They even recoded my registration form to better fit my website theme.
I'm extremely satisfied with the service provided by BSS. They've gone above and beyond to ensure that their customers are taken care of and have the best experience possible. I highly recommend them to anyone looking for a reliable and efficient B2B app that can do almost anything Shopify plus can do for a fraction of the cost.
Thank you so much for your kind words and your 5 star rating! =We couldn't be happier to hear that our support agents have gone above and beyond to help you, and have been pleased to provide you with great service. Thank you again for your 5 star rating and for your loyalty. We look forward to providing you with more great service in the future.
Full-featured app, fast, attentive customer service
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Great App
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
I used this app for my B2B business. Initially I'm empty how to do but app support really good support to me i should mention their name who Emma and the technicians (Minh Tri, Minh Dang and Nguyen Dinh Khanh) are really very support to me to do each and every steps . Thank you so much team
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I had a fantastic experience with this app, and I couldn't be more grateful for the amazing support I received. Nguyen Quoc Cuong was incredibly helpful and efficient, and he resolved my customization request in no time. The level of customer service was outstanding, and I'm so glad that I chose this app. I would also like to thank Jena Nguyen and Pham Dinh Hai for their assistance. Overall, I highly recommend this app to anyone looking for top-notch support and excellent functionality.
Thank you for your wonderful 5-star rating! We are so pleased that we could solve your customization request quickly and to your satisfaction. Special thanks to Jena Nguyen and Pham Dinh Hai for their hard work!