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This app works great and saved us money. Their tech support is excellent you just need some patience with the time difference but they have helped me get everything running well. We are also suing their B2B Login Access Management app.
BSS Commerce is a very good company if you need a working app. We had a lot of changes to the wholesale solution app so that it fits our needs and legal requirements. Emma and her technician Nguyen Thanh Phong did a very good job. They even worked some overtime to make the app work. Emma and Nguyen implemented all changes very quickly according to our wishes.
We have also installed another app - Product Options from BSS Commerce. Emma and her team are also working at the moment to make everything possible so that both apps are working perfectly togheter.
Emma also replies very quickly to all of my questions an explaines things very well, too.
We are really satisfied and excited to see the result of the both apps in the end.
Currently we cannot report any negative points.
Many thanks to Emma and Nguyen for their help and work.
Thank you for your wonderful 5 star rating! We are so pleased that you are experiencing such great success with our Wholesale Solution app, and we are impressed by the initiative and hard work that our agents put in to ensure that the app meets your needs and legal requirements. We are delighted that you are so satisfied and we can’t wait to see the final result. Thank you again for your excellent rating and kind words.
The B2B Wholesale solution is a very well developed app and offers a lot of flexibility to customize both the styling and functionality to complement almost any theme. I especially want to thank Le Trung Dong and Jolie Nguyen for their efforts and willingness to help our team customize the styling and UX of the app so that it works seamlessly with our theme. I give the app 5 stars but the customer service of Jolie and Le Trung takes the experience to another level.
Thank you so much for your 5 star rating! We are extremely proud to hear that our team was able to provide you with exceptional customer service and that the app offers a lot of flexibility to meet the needs of your theme. We really appreciate your kind words and continued business.
Just had contact with B2B/Wholesale Solution due to a compatibility problem. They were prompt in answering and within 24 hours they had solved the problem. Thumbs up. That was fast
Thank you so much for your 5-star rating!
We are thrilled that you had such a great experience with B2B/Wholesale Solution and had your problem resolved within 24 hours. We are committed to providing our customers with the best and fastest service possible.
We appreciate your support!
Great service Stephanie and the Developers Duong and Dimitri are very helpfull ! They help me a lot on the progress of the B2B platform. They are fast. I recommend this aply
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I have this store and I have installed this app for my store to improve product display and boost sales. This program does exactly what it claims to do. I want to use the feature to generate registration forms for b2b clients. We have a problem with the form setting and rendering. And I have setting the auto tag and have some trouble with it. So I contacted the support team and June Nguyen assisted me properly. She and the tech guy Cuong Nguyen Quoc were able to handle the problem quickly and efficiently; difficulties were resolved within 24 hours of being reported. The app is now working perfectly on our website and we are very happy with it. Creating your own pricing plans is easy and they look professional. Support was also very helpful and they fixed any issues quickly. I appreciate their support. In summary, I am very happy wit the app and with the support. Highly recommend you guys.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I have just been set up with this app and I am amazed with the features. I love the embedded sign up form option, it was exactly what I was looking for. I also had a wonderful experience with customer service, I had quick responses and so help with the installation.
The whole team around Nguyen Minh Dang, Leorio, Tuli, Hoa Xuan Duong and Jonas were very helpful assisting us with the adjustment of the app. They have been very dedicated to the case even within the Lunar New Year. App works well so far for us and I can see it providing lots of value in the future.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
As of right now, there are a total of 96 reviews for the “B2B/Wholesale” app. 93 five-star reviews, one four-star review, one two-star review, and 1 one star review. After reading the only one-star review, and two-star review, things happen, and you can’t please everyone. I always say technology is great when it works and awful when it doesn’t. To read 93 five-star reviews and one four-star review means a lot of happy B2B customers. B2B’s app is excellent for stores targeting B2B & B2C customers. B2B/Wholesale app is customizable with super fast support. I promise you that you will not be disappointed when working with B2B. Customer service has been the best!
I mentioned a few things to Stephanie that would make using the B2B program much better for us within our store. She then met with Tuli (tech programmer) and the rest of the B2B/Wholesale app team. They immediately went to the drawing board to turn my recommendations into a reality! Where else do you get that kind of customer service without someone trying to charge you? The B2B team has been amazing and has gone above and beyond my expectations! If you have difficulty setting up the B2B app, let them know, and they will set everything up for you! You can request a screen share meeting with B2B or go back and forth through their chatbot or by email. They are very responsive and on top of everything! What more do I need to write? Nothing, but I will anyway. My review will be B2B’s 94th five-star review! I would give them a higher star review, but I cannot give them more than a five-star review. Hats off to Stephanie, her tech engineer named Tuli, and the rest of the B2B team. The B2B/Wholesale Solution app is phenomenal for anyone wanting to set up B2B within their website.
Setting up wholesale pricing, custom online forms, hiding prices, etc., B2B is the most awesome app for all of this! Aside from the most outstanding customer service, the app works great! I hope that the B2B Wholesale app from BSS Commerce continues to grow by leaps and bounds! This app is an “all-in-one” app with fantastic support. I look forward to growing our business with B2B/Wholesale app! If my review hasn’t sold you on trying B2B/Wholesale app, I don’t think anything will. We are B2B/Wholesale’s app #1 fans! Great work, Stephanie, Tuli, and the rest of the B2B Wholesale Team!
I am happy to write a positive review about the app's features and excellent customer support. The app is incredibly user-friendly and has many useful features that make it easy to use. The customer support team is very responsive and helpful, always going above and beyond to assist users with any questions or issues.
Thank you for your 5-star rating! We appreciate you taking the time to write a positive review about our app and features as well as our excellent customer support. We are glad that you find our app to be user-friendly and that our customer service was able to help and guide you with any questions and issues. We thank you for your kind words of appreciation.