BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Değerlendirmeler (871)

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29 Nisan 2022

This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix.
I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.

GroomUs.dk
Danimarka
Uygulamayı kullanma süresi:8 ay
BSS Commerce yanıt 6 Haziran 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

11 Aralık 2020

Merci pour votre aide, ainsi que pour votre patience. Grace à vous le problème a été résolu. Merci beaucoup Team Kaszer

kaszer
Fransa
Uygulamayı kullanma süresi:7 ay
27 Mart 2023

First thing to say is the team support, exellent work to June Nguyen - my representative. See keep me in touch very well.
And for the app, this is the B2B app that we need. B2B/Wholesale Solution app is excellent for stores targeting B2B & B2C customers. B2B/Wholesale app is customizable with fast and dedicated support. I promise you that you will not be disappointed when working with the BSS Commerce team. There is some incompatibility that we are facing with the collection pages and product pages but the team has done an amazing job on these pages. Big thank to dev Anh Duc Tran and Bui Thanh Phong who quickly solved the problem. I have problem with the Order Limits warning from our side but June Nguyen and the team has provide a great alternative solution for us. Good job!

Legend Stuff
Fransa
Uygulamayı kullanma süresi:7 ay
BSS Commerce yanıt 29 Mart 2023

Thank you so much for your 5 star rating! We appreciate you taking the time to share your experience working with us. We are thrilled to hear that our B2B/Wholesale Solution app has been beneficial for your store and that our team members have provided you with excellent customer service and support. We are thankful for your kind words and that you find the app customizable with fast, dedicated support. We will continue to strive to provide you with the best service.

11 Şubat 2023

I have found this app really easy to use and a great solution compared to the Shopify upgrade.

We have used the wholesale registration form which is really helpful as we are a business who sells B2B and B2C so required the 2 different sections. We are also able to manually approve wholesale users which is what we prefer.

We have used the Custom Pricing rules to upload our different pricing tiers for different users which has been a great solution for our requirements.

Every time I have needed assistance the technical team have assisted me quickly and followed up to ensure I have been able to set everything up as required. Thank you to the technical team (Nguyen Quoc Cuong, Nguyen Ngoc Hai, Nguyen Van Huan) who have all worked really hard in providing me very fast support, and Jonas who has been contacting me promptly via email to assist me.

Remote King
Avustralya
Uygulamayı kullanma süresi:7 ay
BSS Commerce yanıt 15 Şubat 2023

Thank you so much for your 5 star rating! We are so pleased to hear that you have found our app user-friendly and a great solution compared to the Shopify upgrade. We really appreciate your kind words and proud of our technical team (Nguyen Quoc Cuong, Nguyen Ngoc Hai, Nguyen Van Huan) for their hard work in providing you with prompt and swift support. We are glad that you have found our custom pricing rules to be a great solution for your requirements. Thanks again for your feedback!

4 Ağustos 2023

Works amazing, June was able to assist me efficiently and solve all of my issues! Support is awesome! Highly recommend using this for your B2B wholesale solution!

Metro Wholesale SD
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
BSS Commerce yanıt 7 Ağustos 2023

Thank you so much for your 5 star rating!

We appreciate that you noticed how amazing our product works and that our agent was able to help you efficiently and solve all of your issues. We are so glad that you find our support to be awesome and that you would recommend our B2B wholesale solution.

Thank you again for your review!

30 Mayıs 2023

Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!

NutraBio Europe B.V.
Hollanda
Uygulamayı kullanma süresi:7 ay
BSS Commerce yanıt 7 Haziran 2023

Thank you so much for your 5-star rating!

We really appreciate your positive feedback on our very professional and responsive customer service. We are so glad that we were able to help you with your set up and that you would highly recommend our app!

Thank you for your kind words and support! :)

12 Ekim 2023

Amazing customer service who's always available and always very helpful. The app also solves a lot of problems we have within our online store.

Reunion Home
İsveç
Uygulamayı kullanma süresi:7 ay
BSS Commerce yanıt 16 Ekim 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

15 Kasım 2021

App is exceptional for stores targeting b2b & b2c customers. App is customisable with super fast support. Highly recommended.

Screenshelf
İrlanda
Uygulamayı kullanma süresi:7 ay
BSS Commerce yanıt 18 Kasım 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

1 Ekim 2023

Jocelyn and the team have helped me quickly resolve two issues now. Very happy with this app and its features and will continue to use.

Paradigm the Label
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
BSS Commerce yanıt 3 Ekim 2023

Thanks so much for your kind words and your 5 star rating!

We appreciate your feedback and are so glad that our support agent and the team have been able to help you quickly with your issues.

We look forward to continuing to deliver a great service and features.

25 Ekim 2023

This application has proven to be incredibly valuable – it's precisely what we were looking for to serve our B2B clients. Moreover, the technical support has been exceptional. They promptly address any questions or concerns, and their unwavering assistance is greatly appreciated. Thank you very much!

Abdul Latif Jameel Electronics
Suudi Arabistan
Uygulamayı kullanma süresi:7 ay