
BSS: B2B & Wholesale Solution
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Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.
Definitely a helpful company. I haven't done crazy great yet, however the platform is easy and self guiding. No app is easy and if they sell it to be easy, they are lying. All apps take time to get used to and set up best, however the team here helped me like 50 times by now bc I reach out so much with questions. I recommend to give it a try if you are needing a WH option.
We sell 4-5 Million a year, so definitely good choice for a small business like us. I have been working with June Nguyen as your supporter and the dev guys were named Khanh Nguyen Dinh and Phong Bui Thanh. Ask for them. Good people.
Thank you so much for your 5 star rating! It's inspiring for us to read all the great things you had to say about the platform and team members. We appreciate you taking the time to share your review, and we're thrilled that you think our company is helpful and that you would recommend us. Your kind words are truly motivating.
Great app and very helpful and fast support. It does everything I need and it's very easy to configure and get it suited to what you need.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Great customer service and very helpful team! Thank you for solving so many problems when we are so busy on other things! Fantastic!
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
I used another wholesale app on Shopify and quickly had issues. With BSS, I needed help installing the code into my website for custom pricing. I set up a call with the team, and they were able to update the code on their end within a day to where my custom pricing appears just for our wholesale customers. It looks great, and I've had no backend issues with the website while using this app.
We are using this app in conjunction with the BSS Customer Portal app, on two sites now. We started with one app on one site, and over the last few months have combined the B2B/Wholesale soln and the BSS Customer Portal across two sites. Very happy with the way they have integrated into our sites, and we now have a combined B2C/B2B app that is working seamlessly for our customers. A big, big thankyou to Jonas (and his patience with my never ending questions), and the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh for their work behind the scenes making all our customisations and helping with the seamless integration. Definitely recommend for any small-med sized business wanting to integrate Wholesale/B2B into their B2C business.
This application has been very useful, it is just what we needed for our B2B clients.
The technical support is excellent, they solve your doubts and are always there to help.
Thank you so much !!
We really appreciate your 5 star rating and your kind words!
We are delighted to hear that our application and technical support have been so useful to you and your B2B clients; it's always great to know that our hard work is paying off.
Thanks again for the positive review!
It's easy to use and understand. Customer service actually helps us to style the form based on our preference. I never met any customer service for plug-ins that would go the extra mile for their customer!
Awesome!
Thank you so much for rating us 5 stars!
We are delighted to know that you found our form easy to use and understand, and that our customer service was helpful in styling the form.
We appreciate your positive feedback and are grateful for your kind words!
All in one place for your B2B website functionalities! A great Thank you to Josephine and Pham Le Minh Tri who assisted me and fixed all the issues we have with setting up automatic tag rules. Friendly, fast and efficient service. Thanks for your support !
Application efficace. Support réactif. Une bonne alternative pour éviter de prendre Shopify Plus. Je recommande.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!