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B2B is so helpful and the support is great and always ready to help. I highly recommend this app to others.
This B2B App works well on all ends and has many features that are pretty useful for a B2B Shop. The registration form is very useful, it helps us to create a separate form for our Wholesalera, the process is great too, we can approve a customer before he can buy at a discounted price with the B2B/Wholesale Solution app. We had some problems with the Registration Form design and I reached out to the support team. The Support Agent Jolie Nguyen and Developer Team, are simply great, too! Jolie and her tech team - Nguyen Tien Hau and Mai Van Quy were exceptional in customizing the App to our needs. The design that I need is a little complicated and they can fix it as perfectly as I required. They answered really quickly and could manage all our input. Dev... did a great job in every aspect and could solve every customization that we needed. On the whole, this Wholesale Solution is an absolute recommendation, if you want to customize your B2B shop to your needs. The price is absolutely fair for the great features they offer!
Used another B2B app before but changed to BSS, I'm very pleased with them!
Thank you so much for your 5-star rating! We are so pleased that you had a great experience with our B2B/Wholesale Solution App and the support team. We are so glad that the features could cater to your needs, and the customization process was smooth with the help of the support team. We are proud that you switched over to our app and are happy with the results. Our team will strive to continue to provide excellent support!
The Team around Jolie Nguyen and the developers Mai Van Quy and Bui Thanh Phong were so helpful and forthcoming. Our store is based on a third-party theme so there had to be made several changes in order for the different functions of the app to work. They helped me throughout the whole process of implementing the functions VAT-Extempt, Registration-Form, Display of Prices inc./excl. Tax. All my questions were answered promptly and professionally. I love the many possiblities the app provides for adding B2B-typical functions to your store. Big shout out to whole team and 5*-stars for your app!
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Das Team um Jolie Nguyen und die Entwickler Mai Van Quy und Bui Thanh Phong war sehr hilfsbereit und zuvorkommend. Unser Shop basiert auf einem Drittanbieter-Theme und so mussten einige Änderungen vorgenommen werden, damit die verschiedenen Funktionen der App funktionieren und installiert werden konnten. Sie halfen mir während des gesamten Prozesses der Implementierung der Funktionen Mehrwertsteuerbefreiung, Registrierungsformular, Anzeige der Preise inkl./exkl.Steuer. Alle meine Fragen wurden zeitnah und professionell beantwortet. Wenn es darum geht einen bestehenden Shop mit B2B-Funktionen (relativ schnell und einfach) zu erweitern, ist die App eine eierlegende Wollmilchsau ;) - fast alles ist möglich!
Ein großes Lob an das gesamte Team und 5*-Sterne für Ihre App!
Thank you so much for your wonderful 5 star rating! It means a lot to us that you had such a positive experience working with our team, especially Jolie Nguyen, Mai Van Quy and Bui Thanh Phong. We are very proud of the different functions our app provides for adding B2B functions to your store and are very pleased that you are making great use of them. We really do appreciate your feedback and your recommendation. Thanks again for your support!
Great app! Emma and Minh Dang from their support team helped resolve compatibility with our custom theme. I could not recommend this team more - we had very negative experiences with other apps before.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This app is great, it meets all of our B2B needs and is easy to understand. Even when we got stuck on some parts and needed some redesigning work to fit our website and company needs, we contacted the team and Jena Nguyen and dev Bui Thanh Phong resolved our issue with fast and professional turn around throughout. This app allows you to enable the functions you need for your business and has straight forward instructions on how to enable them. We highly recommend the app and are assured we can count on their support team.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
So far, the support has been great. As we are on EST in the US, it is a little tricky because of the time difference but they solved something correctly without my immediate input and we were very pleased.
Thank you so much for your lovely 5 star rating!
We are absolutely delighted to hear that our support has been great and that you were pleased with our ability to solve something correctly without your immediate input.
We appreciate your kind words and we are glad you are satisfied with our service.
I had a problem with integrating several features into my store. Reached out to the support and immediataly Steph and Jane helped me to to install everything. Very very nice service and very nice app :)
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I looked around at a number of apps that could give me the functions I required for a wholesale pricing solution. I settled on this app as it had the most flexible functions; registration form, custom pricing (lots of flex with the conditions!), varying tax treatment, and varying shipping cost rules which is important with larger orders generated with wholesale and can be tailored to a customer type via a customer tag. - plus many more functions I will probably use in the future. I was also pleased to solutions for extra charges which is handy to add to my retail store for larger or heavier items. The app also adds discount pricing codes and bogo and rules surrounding the usage of those which is very handy.
When there is a lot of function, complexitity can be an issue and it did take me a little while to figure it out, but I got there (and I'm one of those people to hate to read instructions - but there is a lot of written instruction if you need). But the best part is the very helpful and responsive support I've received from Emma and the technical assistance from Nguyen Ngoc Hai who installed the app and a few small customizations. If you have a basic understanding of theme code, you can easily follow their instructions, but so good to have their support and get it up and running correctly the first time. Its not the cheapest app, but its packed with function that's given me some more ideas of how I can improve my store. I definitely recommend.
Thank you so much for your 5 star rating! I'm so glad to hear that you found our app to have the most flexible functions, and that you found solutions for extra charges! Our support team is so pleased to have your feedback that you received helpful and responsive service from our agents. We strive to provide the best possible product and are so glad you found it to be of use for your store. Thank you for your recommendation and for your feedback!
We've only used the app during the trial period, so couldnt comment much on the features of the app. However, we totally forgot the cancel the subscription and got charged of it. Steph was really super nice to help us talk to the mgmt to provide a refund.
Initially, we only got a 50% refund. But steph managed to persuade her mgmt to give us a full refund! Really thankful for that! Thanks Steph! The app is what we are looking for, will consider subscribing to it !
Thank you.
Although you did not choose the app in the end, please keep it in mind and might consider using the app in the future.
Nice day!
This app provides unique and various functions with regard to pricing policies that caters wholesalers' needs. Also, the support team is very responsive and professional!
Thank you.
We hope that you will keep supporting our apps in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app works great and the assistance is very fast and professional.
The perfect app for a B2B shop!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!