BSS B2B & Wholesale Solution
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BSS Team's Support is awesome, Thanks Emma Cao for your gr8 help and step by step guidance. We are in trial period not yet paid but still they helped just like a premium users so imagine after getting the paid version what will be their after sale service. Thanks Once again for your gr8 Help.
I really appreciate it.
A great thanks from Emma and the team.
Hope everything works well now and enjoy our app!
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Helpful Support, amazing app, full of useful feature for any B2B business. Highly recommend.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Great app! I had a special request in order to make things easier for my wholesaler/dealers, and the team got it done within 48 hours! Great service and highly recommend for companies looking to do wholesale. Super easy, thank you both Leorio and Jonas for all the help!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Great app that enables us to do a lot of things in our Shopify store. Especially positive was our experience with the support service, they supported us super and helped us with all problems quickly.
Thank you so much for your 5 star rating!
We're so glad you've had such a positive experience using our app, as well as with our support service. We appreciate your detailed feedback and your continued support. Thank you!
Installed the app. Went to enable it and is showed all our retail price listings to the public as WHOLESALE prices. Imagine all our customers getting products at wholesale prices. Complained to support, They were helpful but did not solve problems. Wanted a refund for the huge cost in lost revenue, They said no, so we uninstalled the app and it crashed our site . Froze the Check out cart and paralized sales for 6 hours. What a joke. You guys should not be selling this rubbish. You have cost us thousands in lost revenue.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.
I've double-checked the conversation you had with one of our agents and it seems like she has shown you the cause of the issue already.
Our dev said that the actual issue was caused by the theme, not our app. We have removed our app code from your site yesterday and also helped you fix the issue with the theme.
Hopefully, you can double-check one more time on your end and revise your experience. Thank you so much!
Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.
Thank you so much for taking the time to provide us with your 5 star rating. We truly appreciate your compliments on our excellent customer service and speedy problem resolution. We are also glad that we were able to help you customize configurations. Thank you again!
I reached out with an issue about location of the registration form. Very responsive customer service.
Thank you very much for the excellent 5-star rating!
We are delighted to hear that our customer service was very responsive to your issue about the location of the registration form. We value your opinion highly and appreciate your support.
So far it's been a pleasure working with this team. Very responsive. Quick to act and so helpful. Can't ask for much more.
Thank you so much for believing our app and our team.
Hope everything works well now and please enjoy our app.
We are all ears if you need more support. Cheers!
This app is really good, it helps me to achive that function what I want. Also, the customer support is excellent. They solved the problems for me.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
June is super helpful and has been very quick to help resolve any issues we've had! Highly recommend this app for anyone serving a b2b audience.
Thank you so much for your 5-star rating and kind words!
We really appreciate that you shared your positive experience with us. We are so delighted to hear that our agent is super helpful and quick in resolving your issues. We are glad that you are recommending our app to serve b2b audience.
Thank you again for being a valued customer!