Preorder, Back In Stock ‑ Stoq
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Wow! Great customer service. They were so helpful getting everything set up!
Unbelievable Customer Service on this app! Nagaraj Was able to customize a few things in just a few minutes after I signed up and embedded the app on my site the whole process was so swift.
Thank you for taking the time to leave a review and for the kind words in your review :) Great to hear that Nagaraj was able to help you with the setup
Feel free to reach out for anything, we're always around to help. Best of luck with everything.
-Anaam / Merchant Success Lead
Easy to use, their free plan is super great for small shops. We've been liking it so far!
I enjoy the team and help me find the customer
Always quick in fixing things for me, Great app overall
Thank you so much for your kind words! So glad we could help resolve your queries real quick. We're always here to help. :)
-Sneha / Merchant Success Lead
Quick and great support. Hope to see more sales with the help of this app.
Thank you so much for the review! Glad i could help set up the app. You've a lovely collection of tags. I hope you recover tons of lost sales. I wish you the best for your store. :)
- Sneha / Merchant Success Lead
App is great, customer service even better! Anaam helped me set up a few customisations perfectly and made many revisions until we were happy with the results!
Only just installed, but it was very simple. I had one thing I wanted to change regarding notify-me alerts for specific products and I used the chat feature to get some help. They provided me clear instructions immediately and I got it set up how I wanted within 5 minutes.
Thank you so much for your review! I'm glad we could help setup the Notify me button on specific product page.
Feel free to let us know if you need any other, we're here to help anytime! :)
- Prarthana/ Senior Technical support specialist
I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!
Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.
We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.
Please feel free to reach out for anything, we're always here to help :)
-Anaam / Merchant Success Lead
Why you should get Stoq:
1. The app is super user-intuitive with a short tutorial that guides you just fine
2. The customization is really friendly and can match your theme's style
3. The support team helps you in minutes no matter what your subscription tier is.