Stoq
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Very helpful support both prompt and productive
just signed up for this app and it was easy to setup. Customer service was amazing and offered a quick response.
Thank you for your review! I'm glad I could help setup the 'Notify me' button on your product page and customize it to your theme. I wish you recover a lot of lost sales through Stoq.
We're always here for you! :)
- Sneha / Merchant Success Team
Vishu was so helpful and took the time to guide me through the issue. His advice was very clear and he made sure i understood what was happening.
Thank you for the appreciative words! :) I was happy help you and set things up for you. And it was a pleasure to answer your queries and questions. We love to provide a service that fits our merchants.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed.
As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us.
Well done Stoq! Keep up the awesome work!
Thank you so much for taking the time to write such a detailed review and for appreciating our app and support. The entire team at Stoq is very grateful for your kind words :)
We’re delighted that we could help you solve the problem and thrilled to see a boost in your revenue. We hope you continue to recover many sales with the back-in-stock feature and that your revenue keeps growing with Preorders. Please feel free to reach out to us for anything. We're always here to help.
-Anaam / Merchant Success Lead
The team at Stoq was super responsive and found a way to display the stock notifications exactly how we wanted it on our product pages. Very happy with the setup phase. Now to test it with actual customers!
Only just installed but so far so good. Easy set up and great customer service from Shashi
Die App hat alle Funktionen, die ich mir erhofft hatte, ist einfach zu bedienen und vor allem auch für internationale Shops kompatibel. Der Support hat mir sofort geholfen, das Aussehen perfekt an meinen Shop anzupassen und konnte alle meine Wünsche in wenigen Minuten umsetzen. Sehr gut!
Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass Sie mit der Funktionalität der App zufrieden sind. Shashi hat sich gefreut, Ihnen bei der Anpassung des Anmeldeformulars und der Einrichtung des 'Notify Me'-Buttons zu helfen, um Ihre Anforderungen zu erfüllen.
Wir wünschen Ihnen alles Gute! :)
- Sneha / Merchant Success
They provided incredible support and managed to solve my issue VERY quickly! Great for pre-orders and simple to setup
So far so good, has solved two issues that I thought I'd need an app each for - split payments and pre-orders. Extremely efficient customer service too.
Thank you so much for your kind words! I’m thrilled to hear that the app has been able to solve both split payments and pre-orders for you.
It was a pleasure helping you with the pre-order setup. If you need anything else, feel free to reach out. We're always here to help!
-Nagaraj / Technical Support Specialist
I really value this app feature and the tech support is excellent. Thank you Anaam