Stoq
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So easy to use and set up.
Thank you for your review! I'm glad I could guide you on how to edit the back-in-stock email template that's sent out to your customers upon a restock. We wish you the best with Stoq. :)
If you have any issues/ concerns, please do feel free to reach out anytime. We're always here for you.
- Sneha / Merchant Success Team
Anaam and Nagaraj in support were extremely helpful in getting the app set up. Have yet to start using it in earnest, but it looks likely it'll do exactly what we're hoping:)
Thank you so much for taking the time to leave a review :) We were happy to help you with disabling automatic notifications so you could then send them out manually instead.
We hope you are all set up with Stoq. Please feel free to reach out for anything, we're here to help!
-Anaam / Merchant Success Lead
Great app and the customer service is great too. I had a more complicated setup as I use a custom page builder overlayed on Shopify. The team were great in helping me getting it all working despite it not being an 'Out the box" integration.
Great and immediate customer service! And the app itself works like a charm: highly recommended!
I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!
Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.
We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.
Please feel free to reach out for anything, we're always here to help :)
-Anaam / Merchant Success Lead
The app works great and their support is top notch.
Wow! Great customer service. They were so helpful getting everything set up!
Great support. Had a slight issue with my install and it was corrected immediately.
Door deze optie konde we de pre-order fase starten! Heeft goed gewerkt en goede service via de chat!
Hartelijk dank voor uw beoordeling. Fijn dat we je konden helpen met de pre-orderknop. Ik hoop dat je veel pre-orders terugkrijgt. Wij staan altijd klaar om te helpen! :)
- Sneha / Merchant Success
Quick and great support. Hope to see more sales with the help of this app.
Thank you so much for the review! Glad i could help set up the app. You've a lovely collection of tags. I hope you recover tons of lost sales. I wish you the best for your store. :)
- Sneha / Merchant Success Lead